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3 Best Pet Shops in London (2026)

Independently ranked by our review of ratings, reviews and reputation · How we chose

Fenris Morrow
By Fenris Morrow, Expert in Professional Services · ✓ Data verified July 2026 · 6 min read

Your dog needs a coat that actually fits, or your cat needs a specific diet, or you just need cheap treats before Saturday's walk. London's pet shops split hard between big-chain convenience and small specialist attention. We compared three of them on real Google ratings and what customers say once they're inside.

Short answer: Pets at Home Camden leads on scale with a 4.3 rating across 2,079 reviews and the widest everyday stock. For dog grooming with a requestable stylist, Bow Wow London (4.4, 368 reviews) is the strongest pick. PetLondon (4.3, 221 reviews) specialises in fitted clothing for small dogs, on the fourth floor with no lift.
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London's pet shops, compared

# Business Rating Reviews Best for
1 Pets at Home Camden 4.3 2,079 Everyday pet supplies and in-store advice View ›
2 Bow Wow London 4.4 368 Dog grooming with a regular, requestable stylist View ›
3 PetLondon 4.3 221 Small dog and puppy clothing and accessories View ›
3 Best Pet Shops in London (2026)

Our picks for London pet shops

Pets at Home Camden logo
#1 Overall🕑 Open 7 days

Pets at Home Camden

4.32,079 Google reviews

Pets at Home Camden is the local branch of the national pet supplies chain, stocking food, accessories and grooming services out of a Camden Road store with click and collect, free weight checks and nutrition consultations built into the visit. Staff run harness fittings and a carry-to-car service alongside the retail floor, and the store also sells small live animals including hamsters, guinea pigs, rats, gerbils and fish. Reviewers describe staff who go out of their way on pet health questions, one customer credits an in-store advisor with helping turn around a sick cat's diet.

What people praise

  • Staff praised for detailed, patient product knowledge (harnesses, diets, treatments)
  • Free weight checks and nutrition consultations available in-store
  • Grooming services (bath, nail clipping, puppy grooming) run from the same location
  • Click and collect available in as little as an hour

Worth knowing

  • As a large chain store, some customers describe service quality varying between visits and staff members
  • A few reviewers have raised concerns about the store selling live small animals, worth knowing if that matters to you as a shopper
Reputation scorecardrank in London
Rating4.3 / 5
Review volume2,079 · 94th
Confidencehigh
Recency5 weeks ago
Info completenesssite · phone · hours
Rating breakdown60% 5-star
✓ VerifiedSource: Google

Our take: The highest review volume on this list by a wide margin (2,079), and a 4.3 rating that holds up at scale, though the spread of experiences here is wider than at the smaller specialist shops below.

85 Camden Rd, London NW1 9EX

Bow Wow London logo
#2🕑 Open 7 days↩ Responds to reviews

Bow Wow London

4.4368 Google reviews

Bow Wow London is a dog grooming salon and pet boutique in Covent Garden that's been serving central London dog owners for more than a decade, run day to day by owners Rhi and Rayan. The shop sells handpicked food, toys, walking gear and home accessories for dogs and cats from brands including Lily's Kitchen and Biogance, and its grooming side is staffed by named stylists that regular customers book by request. Multiple reviewers describe bringing the same dog back every six to eight weeks and getting matched with one groomer long-term, which is the model the salon is built around.

What people praise

  • Regulars praise specific groomers by name for consistent, breed-appropriate results
  • Selection of food, toys and accessories beyond the basics, cats included alongside dogs
  • Owners respond personally and specifically to reviews, positive and negative
  • Central Covent Garden location, easy to combine with a day out

Worth knowing

  • Worth asking for your usual groomer by name if you've had a good experience before, a few reviewers noted a difference when paired with someone new
Reputation scorecardrank in London
Rating4.4 / 5
Review volume368 · 83th
Confidencehigh
Recency2 months ago
Info completenesssite · phone · hours
Rating breakdown73% 5-star
✓ VerifiedSource: Google

Our take: A strong 4.4 across 368 reviews, with the clearest pattern in the feedback being that outcomes track closely to which groomer you're booked with, so ask for who worked for you last time.

36 Earlham St, London WC2H 9LH

PetLondon logo
#3🕑 Open 5 days/wk

PetLondon

4.3221 Google reviews

PetLondon is a boutique dog and cat accessories shop on the fourth floor of a Wigmore Street building near Oxford Street, specialising in clothing, harnesses and collars from Puppia, LouisDog and its own PetLondon line. It's built for owners of small dogs and puppies who want fitted gear rather than one-size options, and the shop also ships online for customers who can't make the trip up. There's no lift to the shop floor, and reviewers are consistent that you should know that before you go.

What people praise

  • Staff take time to properly size harnesses and coats for small breeds
  • Boutique clothing range not typically found in bigger pet chains
  • Online ordering available for customers outside London
  • Long-standing customers return for winter coats and seasonal gear

Worth knowing

  • Fourth floor with no lift, and the building's signage and hallways get mixed reviews for being hard to find
  • Prices run higher than a general pet chain, reviewers frame it as a fair trade-off for the fit and quality
Reputation scorecardrank in London
Rating4.3 / 5
Review volume221 · 72th
Confidencemoderate
Recency9 months ago
Info completenesssite · phone · hours
Rating breakdown67% 5-star
✓ VerifiedSource: Google

Our take: The smallest and most specialised of the three, with a 4.3 rating that reflects genuinely happy customers weighed against a genuinely awkward access point.

4TH FLOOR, with lift, 16 Wigmore St, London W1U 2RF

4

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How we score these pet shops

Rating is the live average pulled straight from Google. Review volume measures how many customers actually left a rating, ranked against the other shops on this list. Confidence blends the two, so a 4.4 built on hundreds of reviews counts for more than a perfect score built on a handful. Recency checks how many reviews have come in lately. No business on this list paid to move up, sideways or anywhere at all.

How much do pet supplies and grooming cost in London (2026)

Costs split sharply between everyday supplies at a chain store like Pets at Home and specialist grooming or boutique clothing at shops like Bow Wow and PetLondon. Breed, coat length and the specific service booked all move the price more than location does. We don’t have verified, current pricing across all three shops to publish specific figures here, ask each shop directly for its current price list.

Pet shops across London

This list covers Camden in North London, Covent Garden in the West End and Wigmore Street just off Oxford Street, all easily reached by tube. A pet shop near me search from most central London postcodes should put at least one of these within a short walk or a couple of stops.

What to ask before you go

  • If it’s a grooming visit, can I request the same stylist next time?
  • Do you carry my pet’s specific breed size, or would something need ordering in?
  • Is there step-free or lift access if that matters for you or your pet?
  • What’s your policy on returns for sized items like harnesses or coats?
  • Do you offer nutrition or diet advice in-store, or is that a separate booking?

Frequently asked questions

Are these rankings paid?

No. Rankings come from public Google data. A business can pay to be a Featured Partner, which gets it a badge and top placement, but that never changes another business’s score or position.

How did you choose these pet shops?

We compared pet shops in London with a real Google track record, weighing rating, review volume and how recently people were still leaving reviews.

How often is this list updated?

We last verified this list in July 2026 and recheck ratings and review counts on a regular schedule.

Which of these is best for grooming rather than shopping?

Bow Wow London is built around grooming first, with retail second. Pets at Home Camden also offers grooming but as one service among many.

Is PetLondon accessible if I can’t manage stairs?

The shop is on the fourth floor with no lift, according to multiple reviewers, so it’s worth calling ahead if that’s a concern.

The bottom line

For everyday food, supplies and a quick grooming appointment, Pets at Home Camden covers the most ground. If you want a groomer who’ll know your dog by name, book Bow Wow London and ask for whoever did well last time. And if you’re after fitted clothing for a small dog, PetLondon is worth the climb, just check the access situation first.

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