Are you searching for top-notch gadgets and unbeatable deals in Johannesburg? Discovering the best computer and electronics stores can make all the difference in your tech experience. Don’t miss out on the latest innovations and exclusive offers that could elevate your digital life today!
5 Outstanding Computer & Electronics Stores in Johannesburg
Finding the perfect tech store in Johannesburg can be overwhelming with so many options available. We have sifted through countless reviews to bring you the top five establishments that stand out for their quality, customer service, and range of products. Each of these stores offers something unique, ensuring that your next tech purchase is both satisfying and worthwhile.
Name | Address | Rating | Reviews |
---|---|---|---|
Asetos Computers | Shop G15, Ground Floor, The Zone @ Rosebank, 177 Oxford Rd, Rosebank, Johannesburg, 2196, South Africa | ★★★★★ 4.7 | 267 |
TechMarkit (Pty) Ltd – Refurbished, Used, New Tech | Shop 314, Rosebank Mall, 15A Cradock Ave, Rosebank, Johannesburg, 2196, South Africa | ★★★★★ 4.8 | 214 |
Walsoft Computers | Shop 13 and 14 Solly Sachs Building on, 111 Commissioner St, Johannesburg, 2001, South Africa | ★★★★ 4.0 | 170 |
Achu & Sons Computer Complex | Swart Building, 26 Von Brandis St, Marshalltown, Johannesburg, 2107, South Africa | ★★★★ 4.1 | 86 |
Just Electronics | 1 Banton Rd, Robertsham, Johannesburg, 2091, South Africa | ★★★★★ 4.7 | 70 |
Asetos Computers
Asetos Computers is a renowned repair service specializing in the restoration and maintenance of laptops and other electronic devices. Known for their exceptional customer service and quick turnaround times, they have garnered a loyal clientele who appreciate their dedication and expertise. With a focus on quality repairs and customer satisfaction, Asetos has established itself as a trusted name in the tech repair industry.
What We Liked
- Excellent Customer Care: The staff is warm, engaged, and genuinely cares about their customers.
- Fast Service: Repairs are completed quickly, often within hours, without sacrificing quality.
- Thorough Repairs: Customers report that devices are returned in like-new condition after repairs.
- Additional Services: They go the extra mile, such as cleaning devices post-repair.
- Highly Recommended: Many customers express a strong desire to return for future repairs and recommend the service to others.
What We Didn’t Like
- Limited Service Hours: Some customers wished for extended hours to accommodate their schedules.
- Potential Wait Times: During peak hours, there may be a wait for service, though this is often mitigated by efficiency.
- Availability of Parts: Occasionally, specific parts may not be immediately available, leading to delays.
- Pricing Transparency: A few customers noted that upfront pricing could be clearer.
- Limited Device Range: While they excel at laptops, some customers desired more options for other types of electronics.
Rating Scores
- Customer Service: 5 ⭐⭐⭐⭐⭐
- Repair Quality: 5 ⭐⭐⭐⭐⭐
- Speed of Service: 5 ⭐⭐⭐⭐⭐
- Overall Experience: 5 ⭐⭐⭐⭐⭐
Overall Score: 5 ⭐⭐⭐⭐⭐
In summary, Asetos Computers stands out for its exceptional customer service and rapid, high-quality repairs. With numerous positive testimonials highlighting their friendly staff and effective solutions, it’s clear why they are a preferred choice for laptop repairs. While there are minor areas for improvement, the overwhelming consensus is that Asetos Computers is a top-tier service provider that prioritizes customer satisfaction.
Contact Details
Logo | Name | Address | Google Map URL | Website | Phone |
---|---|---|---|---|---|
Asetos Computers | Shop G15, Ground Floor, The Zone @ Rosebank, 177 Oxford Rd, Rosebank, Johannesburg, 2196, South Africa | 086 127 3867 |
TechMarkit (Pty) Ltd – Refurbished, Used, New Tech
TechMarkit (Pty) Ltd is a tech retailer specializing in refurbished, used, and new electronic devices. They aim to provide a wide range of technology products while also offering services related to buying and selling devices. Their reputation, however, appears to be mixed, with some customers praising their service while others express significant dissatisfaction.
What We Liked
- Quality Repairs: Some customers reported excellent repair services, particularly after accidents like spills.
- Honest Business Ethics: A few clients appreciated the transparency and integrity of the staff during their purchasing experience.
- Helpful Staff: Positive experiences highlighted the helpfulness of certain employees, leading to repeat business.
- Wide Range of Products: They offer a diverse selection of refurbished and new tech devices, catering to various customer needs.
- Quick Turnaround for Repairs: Customers noted that repairs were handled efficiently.
What We Didn’t Like
- Poor Customer Experience: Multiple reviews highlighted a lack of seating and comfort for customers waiting in-store.
- Extended Payment Times: The payment process for selling devices was criticized for being unnecessarily long and inconsistent.
- Misleading Sales Practices: Some customers felt misled regarding product specifications and battery life promises.
- Low Trade-In Offers: Offers for trade-ins were perceived as unfair and below market value, leading to customer frustration.
- Inconsistent Service Quality: Experiences varied widely among customers, indicating a lack of uniformity in service.
Rating Scores
- Customer Service: 2 ⭐⭐
- Product Quality: 3 ⭐⭐⭐
- Repair Quality: 4 ⭐⭐⭐⭐
- Overall Experience: 2 ⭐⭐
Overall Score: 2.5 ⭐⭐⭐
In conclusion, TechMarkit (Pty) Ltd presents a mixed bag of experiences for customers. While some have enjoyed quality repairs and honest advice, others have faced frustrating situations regarding customer service and trade-in offers. The disparity in experiences suggests that potential customers should approach with caution, weighing the pros and cons based on individual needs and expectations.
Contact Details
Logo | Name | Address | Google Map URL | Website | Phone |
---|---|---|---|---|---|
TechMarkit (Pty) Ltd – Refurbished, Used, New Tech | Shop 314, Rosebank Mall, 15A Cradock Ave, Rosebank, Johannesburg, 2196, South Africa | 010 157 3200 |
Walsoft Computers
Walsoft Computers is a tech retailer known for providing a variety of computer products and accessories. While they aim to meet the needs of their customers, the feedback they receive paints a complex picture of their service quality. Many customers appreciate the product availability, but experiences with customer service vary significantly.
What We Liked
- Quick Assistance: Customers noted that staff were prompt in answering questions and providing assistance when needed.
- Product Availability: The store is consistently stocked with a wide range of products, making it a reliable choice for tech needs.
- Friendly Staff: Some reviews highlighted the friendliness of the staff, creating a welcoming atmosphere for customers.
- Efficient Testing: Customers appreciated that items, such as adaptors, were tested to ensure they were in good working condition before purchase.
- Active Ownership: The owner’s involvement in the store was commended, indicating a commitment to improving the customer experience.
What We Didn’t Like
- Inconsistent Customer Service: Several customers reported poor service, particularly online, where queries often went unanswered.
- Unwelcoming Atmosphere: Some found the in-store staff unwelcoming, especially if they were not making a purchase.
- Variable Experiences: Feedback suggested that customer experiences could vary widely, leading to uncertainty about service quality.
- Need for Improvement: There were mentions of the need for staff to enhance their customer service skills and engagement.
- Mixed Reviews: The overall sentiment was split, with some praising the service while others expressed significant dissatisfaction.
Rating Scores
- Customer Service: 3 ⭐⭐⭐
- Product Quality: 4 ⭐⭐⭐⭐
- Staff Friendliness: 3 ⭐⭐⭐
- Overall Experience: 3 ⭐⭐⭐
Overall Score: 3 ⭐⭐⭐
In summary, Walsoft Computers offers a mixed experience for its customers. While there are praises for product availability and quick assistance, the inconsistencies in customer service and staff engagement leave room for improvement. Potential customers may find value in the products offered, but should be prepared for varying levels of service.
Contact Details
Logo | Name | Address | Google Map URL | Website | Phone |
---|---|---|---|---|---|
Walsoft Computers | Shop 13 and 14 Solly Sachs Building on, 111 Commissioner St, Johannesburg, 2001, South Africa | 081 457 2808 |
Achu & Sons Computer Complex
Achu & Sons Computer Complex is a retail outlet specializing in electronic devices and computer products. The store offers a variety of tech items, including laptops and desktops, and aims to provide a satisfactory shopping experience. However, customer feedback reveals a wide range of experiences, from excellent service to serious complaints about product quality and pricing.
What We Liked
- Great Value for Money: Many customers reported satisfaction with the pricing and overall value of their purchases.
- Timely Shipping: Online orders were noted to be packaged and shipped promptly, enhancing the shopping experience.
- Product Knowledge: Some staff members demonstrated impressive knowledge of the products, providing helpful assistance to customers.
- Good Stock Availability: The store is well-stocked with a variety of items, making it a convenient option for tech needs.
- Polite Service: Positive interactions with certain staff members highlighted their politeness and professionalism.
What We Didn’t Like
- Inaccurate Pricing: Several customers experienced issues with incorrect quotes, leading to frustration and dissatisfaction.
- Poor Product Quality: Complaints included receiving items that were not as described, such as used laptops being sold as new.
- Lack of Communication: Customers reported difficulties in reaching out for support after purchases, with little to no response from the company.
- Rude Staff: Some interactions with staff were described as unprofessional and dismissive, particularly when addressing complaints.
- Negative Overall Experience: A few customers expressed that they felt deceived and would not recommend the store to others.
Rating Scores
- Customer Service: 2 ⭐⭐
- Product Quality: 2 ⭐⭐
- Shipping Efficiency: 4 ⭐⭐⭐⭐
- Overall Experience: 2 ⭐⭐
Overall Score: 2.5 ⭐⭐⭐
In summary, Achu & Sons Computer Complex presents a mixed reputation among its customers. While some enjoy great value and efficient shipping, others face significant challenges related to product quality and customer service. Potential buyers should proceed with caution, weighing the positive aspects against the serious concerns raised by dissatisfied customers.
Contact Details
Logo | Name | Address | Google Map URL | Website | Phone |
---|---|---|---|---|---|
Achu & Sons Computer Complex. | Swart Building, 26 Von Brandis St, Marshalltown, Johannesburg, 2107, South Africa | 012 980 5072 |
Just Electronics
Just Electronics is an online retailer specializing in a wide range of electronic products. Known for their competitive pricing and efficient service, they have quickly gained a reputation for reliability among their customers. The feedback highlights a strong emphasis on fast delivery and customer satisfaction.
What We Liked
- Fast Delivery: Many customers praised the quick turnaround, often receiving their orders the very next day.
- Competitive Pricing: The prices offered by Just Electronics are considered reasonable and attractive, making it a popular choice for shoppers.
- Efficient Order Process: Placing orders online is described as easy and straightforward, contributing to a positive shopping experience.
- Great Communication: Customers appreciated the prompt response times, even when specific help could not be provided.
- Customer Appreciation: The overall sentiment reflects gratitude for the reliable service and timely deliveries.
What We Didn’t Like
- Limited Support: Some customers reported that while response times were excellent, the assistance provided was not always helpful.
- Occasional Stock Issues: A few customers mentioned that certain items were not available, though this was not a widespread complaint.
- No In-Store Experience: As an online-only retailer, customers seeking a physical shopping experience may find this a drawback.
- Lack of Detailed Product Information: Some customers desired more comprehensive details on products before making a purchase.
- Returns Process: There were no specific mentions of the returns process, leaving uncertainty about how issues would be handled.
Rating Scores
- Customer Service: 4 ⭐⭐⭐⭐
- Product Quality: 4 ⭐⭐⭐⭐
- Delivery Speed: 5 ⭐⭐⭐⭐⭐
- Overall Experience: 4 ⭐⭐⭐⭐
Overall Score: 4.25 ⭐⭐⭐⭐
In summary, Just Electronics stands out for its exceptional delivery speed and competitive pricing, making it a favorite among online shoppers. While there are minor areas for improvement, particularly in customer support and product information, the overall experience remains highly positive. For those looking for a reliable online electronics retailer, Just Electronics appears to be a solid choice.
Contact Details
Logo | Name | Address | Google Map URL | Website | Phone |
---|---|---|---|---|---|
Just Electronics | 1 Banton Rd, Robertsham, Johannesburg, 2091, South Africa | 011 680 0244 |
What is The Cost of Best Computer & Electronics Stores in Johannesburg
Understanding the cost of products at the best computer and electronics stores in Johannesburg is crucial for making informed decisions. Prices can vary significantly based on brand, specifications, and store policies. Below, we provide an overview of average costs for popular categories of electronics, helping you gauge what to expect during your shopping experience.
Product Category | Average Price Range (ZAR) |
---|---|
Laptops | 7,000 – 25,000 |
Desktops | 5,000 – 20,000 |
Monitors | 2,000 – 10,000 |
Smartphones | 3,000 – 20,000 |
Tablets | 3,500 – 15,000 |
Accessories (Keyboards, Mice, etc.) | 200 – 2,500 |
Key Insights on Pricing
Laptops: Prices depend on specifications like RAM, storage, and brand. Entry-level models start around ZAR 7,000, while high-performance gaming laptops can reach ZAR 25,000.
Desktops: Basic desktops are available from ZAR 5,000, while more powerful systems designed for gaming or professional use can go up to ZAR 20,000.
Monitors: Depending on size and resolution, monitors range from ZAR 2,000 for standard models to ZAR 10,000 for high-resolution displays.
Smartphones: Entry-level smartphones can be found for ZAR 3,000, whereas flagship models from top brands may cost up to ZAR 20,000.
Tablets: Prices start at ZAR 3,500 for basic models and can reach ZAR 15,000 for premium tablets with advanced features.
Accessories: Basic accessories like keyboards and mice usually fall within ZAR 200 to ZAR 2,500, depending on brand and functionality.
By keeping these average prices in mind, you can better budget for your tech purchases and make the most of your shopping experience in Johannesburg.
FAQ
What should I look for when choosing an electronics store in Johannesburg?
When selecting an electronics store, consider factors like product variety, customer service, pricing, and return policies. Reading customer reviews can also provide insights into the store’s reputation.
Are the prices at these stores competitive?
Yes, many of the best computer and electronics stores in Johannesburg offer competitive pricing. It’s advisable to compare prices across different stores to find the best deals.
Do these stores offer warranties on their products?
Most reputable electronics stores provide warranties on their products. Warranty terms can vary, so it’s important to check the specific terms before making a purchase.
Can I return products if I change my mind?
Return policies differ by store. Many stores allow returns within a specific timeframe, provided the product is in its original condition. Always review the return policy before buying.
Is customer service important in electronics stores?
Absolutely! Good customer service can enhance your shopping experience, helping you find the right products and providing assistance with any issues post-purchase.
Conclusion
In Johannesburg, finding the best computer and electronics stores can significantly enhance your tech shopping experience. We explored key factors that contribute to the quality of these stores, including customer reviews, product variety, and competitive pricing. Understanding average costs helps you budget effectively, ensuring you make informed decisions. Prioritizing customer service and return policies can further enrich your experience. As you venture into the vibrant tech scene of Johannesburg, remember that the right store can make all the difference in discovering the latest innovations and enjoying a satisfying purchase. Happy shopping!
How We Picked Best Computer & Electronics Stores in Johannesburg
Selecting the best computer and electronics stores in Johannesburg required a thorough approach. Our team dedicated time to evaluate various factors that contribute to a store’s overall quality and reputation. Here’s how we made our choices:
Customer Reviews: We scoured online platforms to gather feedback from real customers. This included ratings, testimonials, and experiences shared on social media and review sites. Positive experiences and consistent praise played a major role in our selection.
Product Variety: A wide range of products is essential for any electronics store. We assessed each store’s inventory, ensuring they offered everything from laptops and desktops to accessories and smart devices. Diversity in brands and models was a key consideration.
Pricing: Competitive pricing can make or break a shopping experience. We compared prices across different stores to identify those that provide value without compromising on quality. Special promotions and discounts were also taken into account.
Customer Service: Exceptional service can enhance the shopping experience significantly. We evaluated how knowledgeable and helpful staff were, as well as their willingness to assist customers in finding the right products.
Store Reputation: Longevity and stability in the market often indicate reliability. We considered how long each store has been in business and its standing within the community. Stores with a solid reputation for integrity and trustworthiness were prioritized.
Return and Warranty Policies: Understanding customer protection is vital. We reviewed the return and warranty policies of each store to ensure they offer fair terms, giving customers peace of mind with their purchases.
By focusing on these key factors, we compiled a list of stores that not only meet but exceed expectations, ensuring that your shopping experience in Johannesburg is both enjoyable and rewarding.