P.C. Richard & Son
P.C. Richard & Son's Chelsea store sells electronics, TVs, appliances and air conditioners, and has operated as a family-run New York and tri-state electronics and appliance chain for generations, with sales staff assigned to walk customers through bigger purchases.
What people praise
- Reviewers name specific sales associates repeatedly for patient, no-pressure help on larger purchases like air conditioners and TVs
- Price matching gets specific praise, including on portable AC units
- Reviewers consistently say they trust the store over Best Buy for service
- In-store staff described as knowledgeable across TVs, appliances and electronics categories
Worth knowing
- As a larger chain, the specific experience can hinge on which associate helps you
Our take: P.C. Richard & Son posts the highest rating on this list, 4.9 across 5,266 reviews, the strongest combination of scale and score here.




