5 Best Ice Cream Shops in Dubai (2026)

Independently ranked by our review of ratings, reviews and reputation · How we chose

By Thorne Savarin, Culinary Explorer · ✓ Data verified July 2026 · 7 min read

The best ice cream shops in Dubai split pretty cleanly between big international chains and small artisan spots chasing exact flavor, and the reviews on this page show it. Ratings across these run tight, from 4.5 to 4.8, but the review counts swing much wider, from 263 up to 673, so volume is where the real gap sits.

Short answer: Minus Eighteen in Jumeirah leads on rating at 4.8 stars across 565 reviews, known for Emirati-inspired flavors like dates alongside traditional scoops. Baskin Robbins pulls the most reviews on this page at 673, rated 4.5, while Cremeria Opera matches Minus Eighteen's 4.8 rating with authentic Italian gelato in Business Bay.

Jump to a business

1. Minus Eighteen
2. Morelli’s Gelato
3. Baskin Robbins
4. Cold Stone Creamery Th…
5. Cremeria Opera
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Dubai's Ice Cream Shops Compared

#	Business	Rating	Reviews	Best for
1	Minus Eighteen	4.8 ★	565	Overall / unique flavors	View ›
2	Morelli’s Gelato - Dubai Mall	4.7 ★	554	Gelato at Dubai Mall	View ›
3	Baskin Robbins	4.5 ★	673	Most reviewed, widest flavor rotation	View ›
4	Cold Stone Creamery The Dubai Mall	4.5 ★	564	Downtown Dubai, interactive experience	View ›
5	Cremeria Opera - Gelato Italiano	4.8 ★	263	Authentic Italian gelato, Business Bay	View ›

Our picks, reviewed

#1 Overall🕑 Open 7 days

Minus Eighteen

4.8565 Google reviews

Minus Eighteen is a Jumeirah ice cream shop operating out of Al Wasl and Dubai Hills, known for a distinctive flavor lineup that includes traditional Meghli, Wild Zaatar, and Emirati date-based flavors alongside fresh sorbets. The shop delivers through Deliveroo, Careem, and Talabat across Abu Dhabi, Dubai, and Sharjah, and has built a following partly through its pink-themed, photo-friendly interior.

What people praise

Reviewers consistently praise the range of unique, non-traditional flavors
Multiple reviews describe the ice cream as fresh without preservatives
Staff are named and praised for attentiveness, especially with kids
The interior gets called out specifically as a nice space to sit and enjoy the moment

Reputation scorecardrank in Dubai

Rating4.8 / 5

Review volume565 · 92th

Confidencehigh

Recency7 weeks ago

Info completenesssite · phone · hours

Rating breakdown91% 5-star

✓ VerifiedSource: Google

Our take: The flavor variety here is what separates it from the chain options on this list, and at 4.8 across 565 reviews, it backs that up with the top rating of the group.

Website Book now +97142977258 Directions

106 - Unit 36 Al Hadiqa Rd - Dubai

Morelli’s Gelato - Dubai Mall

4.7554 Google reviews

Morelli's Gelato is a gelato shop with a Dubai Mall location making fresh gelato since 1907 according to its own branding, also serving mojitos and other drinks alongside frozen desserts. It has additional Dubai locations at The Beach JBR and Mirdif City Centre.

What people praise

Multiple flavors, including hazelnut, vanilla, pistachio, and Colombian chocolate, get individually praised
Reviewers describe the drinks menu, including mojitos and green tea, as a nice complement to the gelato
Staff are called out by name for being attentive, especially with children

Worth knowing

A few reviewers flagged the gelato arriving already melted and pricing for small portions as steep
One reviewer described a new service charge that wasn't clearly communicated upfront

Reputation scorecardrank in Dubai

Rating4.7 / 5

Review volume554 · 81th

Confidencehigh

Recency2 weeks ago

Info completenesssite · phone

Rating breakdown86% 5-star

✓ VerifiedSource: Google

Our take: The mall location and drink menu make this a convenient stop while shopping, but a couple of recent reviews about melting and surprise charges are worth knowing about before you order.

Website Book now +97145642195 Directions

Lower Ground Floor Dubai Mall - Dubai

#3🕑 Open 7 days

Baskin Robbins

4.5673 Google reviews

Baskin Robbins operates a Sheikh Zayed Road location as part of the international chain, known for a rotating selection that reviewers say has grown to over 30 flavors, including limited editions like lemon cheesecake and no-added-sugar caramel truffle. The location also serves rolled ice cream and a small breakfast menu.

What people praise

Reviewers highlight the sheer variety, with over 30 flavors in rotation
Limited-edition and no-added-sugar options get specific praise
The rolled ice cream and shake menu draw repeat positive mentions
One reviewer calls out the late-night option as a plus

Worth knowing

Reviews are fairly wide-ranging in recency, so consistency across visits varies more than the smaller shops on this list

Reputation scorecardrank in Dubai

Rating4.5 / 5

Review volume673 · 97th

Confidencehigh

Recency5 months ago

Info completenesssite · phone · hours

Rating breakdown71% 5-star

✓ VerifiedSource: Google

Our take: With 673 reviews, this is the most-reviewed name on the page, which reflects its scale as an international chain rather than a boutique operation. The flavor range is the draw here.

Website +97143396447 Directions

Aspin Commercial Tower - 3203 Sheikh Zayed Rd - Trade Center First - Dubai

#4🕑 Open 7 days↩ Responds to reviews

Cold Stone Creamery The Dubai Mall

4.5564 Google reviews

Cold Stone Creamery operates a Downtown Dubai location near Burj Khalifa, part of the international ice-cream-mixing chain known for combining scoops with mix-ins on a frozen granite slab, plus the staff's ice-cream-catching tricks that reviewers mention repeatedly.

What people praise

Staff are named and praised repeatedly for turning the visit into an entertaining experience
Reviewers describe the mix-in customization as a highlight
Multiple reviews single out the same staff member for consistently great service across visits

Reputation scorecardrank in Dubai

Rating4.5 / 5

Review volume564 · 86th

Confidencehigh

Recency6 weeks ago

Info completenesssite · phone · hours

Rating breakdown78% 5-star

✓ VerifiedSource: Google

Our take: This is less about a specific flavor and more about the experience of building your own mix, and the reviews back that up with story after story about the staff rather than the ice cream itself.

Website Book now +971552136400 Directions

Unit SF - 143 - Financial Ctr St - Burj Khalifa - Downtown Dubai - Dubai

#5🕑 Open 7 days↩ Responds to reviews

Cremeria Opera - Gelato Italiano

4.8263 Google reviews

Cremeria Opera is an Italian gelato shop in Business Bay, describing itself as a branch of a family operation based in Tuscany, Lucca. It makes gelato daily using fresh milk, cream, and fruit sourced from Italy and local producers, avoiding artificial flavors, colors, and preservatives, and also sells crepes, waffles, and Italian coffee.

What people praise

Pistachio and hazelnut chocolate flavors draw repeated, specific praise
Reviewers describe the gelato as tasting authentic and consistent across repeat visits
Staff are named and praised for helping first-time visitors choose flavors
The mango flavor gets singled out by one reviewer as their comfort food

Reputation scorecardrank in Dubai

Rating4.8 / 5

Review volume263 · 64th

Confidencehigh

Recency8 weeks ago

Info completenesssite · phone · hours

Rating breakdown89% 5-star

✓ VerifiedSource: Google

Our take: This is the pick for anyone chasing an authentic gelato experience over an American-style ice cream chain, and the reviews consistently back the shop's own claim to real Italian technique.

Website Book now +97145576118 Directions

Damac Maison Canal Views - Marasi Dr - Business Bay - Dubai

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How we score these ice cream shops

Rating is the live Google average. Review volume measures how many customers have actually rated the shop, weighted against the others on this page. Confidence combines both so a high rating on a thin base doesn’t outrank a proven track record. Recency checks how current the feedback is. No business can pay to change any of these numbers.

How much does ice cream cost in Dubai? (2026)

Pricing depends heavily on format (cup, cone, tub) and whether you’re at a mall location versus a standalone shop. Reviewers on this page mention a couple of specific figures for gelato portions and bottled water at mall locations, but we don’t have enough verified pricing across all the shops to publish a full range here.

Serving all of Dubai

These shops spread across Jumeirah, Downtown Dubai, Business Bay, and Sheikh Zayed Road, covering some of the city’s busiest retail and residential districts. If you’re searching for ice cream shops near me from Downtown, JBR, or Business Bay, all of them are within easy reach.

What to ask before you order

Which flavors are made in-house versus stocked from a supplier?
Are there sugar-free or dietary-restricted options available?
Do you offer delivery, and through which apps?
Is there a service charge added at this location?
What’s the largest tub or takeaway size available?
Do you rotate seasonal or limited-edition flavors?

Frequently asked questions

Are these rankings paid?

No. Rankings come from public Google data. A business can pay to be a Featured Partner (badge and top placement), but that never changes another business’s score or position.

How did you choose these ice cream shops?

We pulled real Google Business ratings and review counts for ice cream shops across Dubai, then ranked them by a mix of rating, review volume, and how recently customers have been reviewing them.

How often is this updated?

This page was last verified in July 2026, and we re-check ratings and review counts on a regular basis.

Which of these shops has the most unique flavors?

Minus Eighteen stands out for Emirati-inspired flavors like dates and traditional Meghli alongside fresh sorbets, distinct from the international chains on this list.

Do any of these shops deliver?

Several, including Minus Eighteen and Cold Stone Creamery, offer delivery through apps like Deliveroo, Talabat, and Careem. Confirm delivery zones directly with each shop.

The bottom line

Minus Eighteen is the strongest all-around pick for flavor variety and rating, but if you’re near Dubai Mall or Downtown and want a quick, reliable stop, Morelli’s or Cold Stone will do the job. For something closer to real Italian gelato, Cremeria Opera in Business Bay is worth the drive.

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