3,640 reviews. That's how many people have rated Fixes維修兵團, the most-reviewed appliance repairer in Hong Kong and more than double the next name on this page. A dead washing machine or a fridge that stops cooling can throw a household off for days, and a track record that size is the closest thing to a guarantee you'll get before someone shows up at your door.
Short answer: The most-reviewed appliance-repair service in Hong Kong is Fixes維修兵團 (4.7 stars across more than 3,640 Google reviews, the most of any repairer we found), followed by BBE Built-In Concept Center (4.9) and Ying Fung Maintenance Engineering (4.9). Most repairers charge an inspection or call-out fee of roughly HK$280, HK$330 to diagnose the fault, then quote parts and labour per job.
#1 Overall🕑 Open 6 days/wk
Fixes維修兵團 - 全方位洗衣機服務
4.7★★★★★3,640 Google reviews
Fixes維修兵團 is a Kwai Chung repair company built almost entirely around one appliance: the washing machine. Its technicians repair machines, deep-clean them without taking them apart, and will help you choose a replacement when a unit is past saving; the team also repairs refrigerators. Bookings and quotes run through WhatsApp, backed by a parts inventory and diagnostic system the company uses to price jobs. It reports repairing tens of thousands of Hong Kong machines a year.
What people praise
- Clear, efficient booking and quotes over WhatsApp
- Transparent pricing that customers say carries no hidden charges
- Smartly presented technicians who use shoe covers and tidy up
- Often same-day, with a technician on site within hours
- Advises repair over replacement when it saves you money
Worth knowing
- Focused on washing machines and refrigerators rather than every appliance
- Closed Sundays
Reputation scorecardrank in Hong Kong
Review volume3,640 · 97th
Info completenesssite · phone · hours
✓ VerifiedSource: Google
Our take: It ranks first not on rating, its 4.7 is the lowest among our top four, but on sheer proven volume: 3,640 reviews, far more than anyone else, which gives it very high confidence. For a washing machine or fridge, it is the safe default.
📍Hong Kong, 葵涌葵昌路50號葵昌中心1311室
#2🕑 Open 7 days
BBE Built-In Concept Center
4.9★★★★★1,390 Google reviews
BBE Built-In Concept Center is a built-in appliance retailer on Shanghai Street in Yau Ma Tei, with a ground-floor and first-floor showroom stocking ovens, cooktops and other high-end home electronics. Alongside sales, the store arranges installation of the appliances it supplies. Customers describe it as a comfortable, well-stocked showroom with staff who explain how built-in units and their door locks work. It is more a supply-and-install destination than a call-out repair shop.
What people praise
- Large selection of built-in and high-end home appliances
- Friendly, helpful staff who explain products in detail
- Sales paired with an installation service
- Strong, consistent customer-service reputation
Worth knowing
- Primarily a retailer and installer, not a repair call-out service
- Delivery is outsourced, one customer reported an unexpected extra charge, so confirm all delivery and installation fees up front
Reputation scorecardrank in Hong Kong
Review volume1,390 · 91th
Info completenesssite · phone · hours
✓ VerifiedSource: Google
Our take: One of two 4.9-rated names here, with a large 1,390-review base. Best when you are replacing or installing a built-in appliance rather than repairing an existing one.
📍Hong Kong, Yau Ma Tei Shanghai St, 407及409號地下及一樓
#3🕑 Open 7 days
YING FUNG MAINTENANCE ENGINEERING LIMITED
4.9★★★★★500 Google reviews
Ying Fung Maintenance Engineering is a Kwai Chung repair specialist covering washing machines, tumble dryers and refrigerators. Technicians diagnose the fault, then quote per job through a simple find-model, describe-problem, analyse, quote sequence before booking. The company works weekends and public holidays as well as weekdays, and its team is described as experienced across the major appliance brands. Its washing-machine deep-clean service is noted as paused, though repairs run as normal.
What people praise
- Quick response and same or next-day repair
- Skilled technicians who diagnose fast, one replaced a motor within half an hour
- Detailed, patient explanations of the problem and fix
- Economical, reasonable repair pricing
- Cleans up after the work
Worth knowing
- Evening visits after 7pm require an inspection deposit paid up front
- The washing-machine deep-clean service is currently paused
Reputation scorecardrank in Hong Kong
Info completenesssite · phone · hours
✓ VerifiedSource: Google
Our take: At 4.9 across 500 reviews it is the strongest pure repair specialist on the list; it ranks third on volume, not quality. If you want a dedicated washer, dryer or fridge repairer, this is the pick alongside Fixes.
📍Hong Kong, Kwai Chung, Cheung Wing Rd, 9-11號18樓D室
#4🕑 Open 5 days/wk
Papabo
4.9★★★★★169 Google reviews
Papabo is a Tsim Sha Tsui handyman network that dispatches repairmen for home odd-jobs, furniture assembly, fixture and glass repairs, and general fixes around the flat. Booking runs through its app, and the service is especially English-friendly, with bilingual customer support that many overseas residents single out. Its roster covers general handyman trades rather than appliance-only repair, so it suits a broad mix of small home jobs.
What people praise
- Bilingual, English-friendly customer service that reviewers praise
- Fast response, a handyman on site within an hour in one case
- Competitive, transparent repair pricing
- Careful, skilled workers who go the extra mile
- Flexible scheduling through a network of tradespeople
Worth knowing
- A general handyman network rather than an appliance-repair specialist
- Stronger on repairs and assembly than bespoke custom furniture, which drew one mixed review
Reputation scorecardrank in Hong Kong
Info completenesssite · phone · hours
✓ VerifiedSource: Google
Our take: A 4.9 rating on a smaller 169-review base gives it moderate confidence, and it ranks fourth on that volume rather than on quality. It is the standout choice for English-speaking residents who want flexible handyman help.
📍Hong Kong, Tsim Sha Tsui, Chatham Rd S, 45 - 51號chevalier houseRoom 705, 7/F
#5🕑 Open 7 days
維修快(維修冷氣、洗衣機、雪櫃、電磁爐、油煙機、電視、煤氣)
4.5★★★★★249 Google reviews
維修快 is a San Po Kong repair company with the broadest scope on this list, air conditioners, washing machines, refrigerators, induction cookers, range hoods, televisions and gas appliances, plus commercial kitchen equipment and basic water and electrical work. It works across dozens of appliance brands and keeps long daily hours, from 8am to midnight, with emergency call-outs. Bookings go through phone or WhatsApp.
What people praise
- Widest appliance coverage here, all under one number
- Long daily hours and call-outs on public holidays
- Turned up within hours on a holiday for a business owner
- Reasonable charges and quick, competent fixes
Worth knowing
- Its 4.5 rating is the lowest on this list
- A few customers reported missed or rescheduled appointments, so confirm your slot and get a firm time
Reputation scorecardrank in Hong Kong
Info completenesssite · phone · hours
✓ VerifiedSource: Google
Our take: It ranks fifth: the rating is the lowest here and the reviews are more mixed than the others. But the coverage is the widest, so it is worth a call when the fault is an air conditioner, range hood, induction hob or TV rather than a washer or fridge, just lock in the appointment first.
📍Hong Kong, 新蒲崗七寶街3號J座4樓J室
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Claim this spot › How we score
Every number on this page is computed from public Google data on the date shown, not from opinion or payment. Rating is the business’s live Google star average. Review volume is how many customers have rated them, ranked against other Hong Kong appliance repairers. Confidence weighs the rating by that volume, so a 4.7 from thousands of people carries more weight than a 4.9 from a few dozen. Recency reflects how recently customers are still leaving reviews. No business can pay to change these numbers.
How much does appliance repair cost in Hong Kong? (2026)
Most Hong Kong appliance repairers charge an inspection or call-out fee to diagnose the fault, then quote parts and labour separately once they know what is wrong. The total depends on the appliance, the part and its brand availability, and whether you need an evening, weekend or public-holiday visit. Published inspection figures among the companies here look like this:
| Job | Typical price |
|---|
| Inspection / diagnostic visit | HK$280, HK$330 |
| Evening, weekend or holiday visit | Higher end; a deposit may apply |
| Parts + labour | Quoted per job after diagnosis |
Inspection-fee figures are the operators’ own rates as of July 2026, Fixes’ customer-reported HK$280 inspection and Ying Fung’s published HK$330 after-hours inspection deposit. Parts and labour are quoted per job once the technician sees the fault, so always confirm the total in writing before approving the repair.
Serving all of Hong Kong
The companies above cover Hong Kong Island, Kowloon and the New Territories, with workshops in Kwai Chung (Fixes and Ying Fung), Yau Ma Tei (BBE), Tsim Sha Tsui (Papabo) and San Po Kong (維修快). Most reach areas like Central, Causeway Bay, North Point, Mong Kok, Kowloon Bay, Sha Tin and Tsuen Wan the same day or next. Searching for appliance repair near me? Each listing below shows a live phone or WhatsApp number so you can reach the closest technician fast.
What to ask before you book a repair
- What is the inspection or call-out fee, and is it credited toward the repair if I go ahead?
- Is the inspection fee refundable if the machine cannot be fixed?
- Do you charge extra for evenings, weekends or public holidays?
- Do you repair my brand and model? (Confirm before booking.)
- Is there a warranty on the parts and the labour?
- Can you give a rough quote over WhatsApp from the model number and a photo first?
Frequently asked questions
How did you choose these appliance-repair services?
We started from every appliance repairer in Hong Kong with a public Google presence, then ranked by rating, review volume, consistency, and how recently people still review them. See How we score above.
Are these rankings paid?
No. Rankings come from the public Google data in the scorecard. A business can pay to be a Featured Partner, which adds a badge and top placement, but that never changes another business’s score or position on the underlying data.
How often is this updated?
The data carries a verified date of July 2026 on this page. We refresh listings periodically so ratings and review counts stay current.
How much does appliance repair cost in Hong Kong?
Expect an inspection or call-out fee of roughly HK$280 to HK$330 to diagnose the fault, then parts and labour quoted per job. Evening, weekend and holiday visits sit at the higher end and may need a deposit. See the cost table above and confirm the total in writing before approving work.
Do these companies repair every appliance or just washing machines?
Fixes and Ying Fung focus on washing machines, dryers and refrigerators. 維修快 covers a much wider range, including air conditioners, range hoods, induction cookers, TVs and gas appliances. BBE mainly sells and installs built-in appliances rather than repairing them.
Can I get service in English?
Papabo is especially English-friendly with bilingual customer support. The others operate mainly in Cantonese, though WhatsApp booking makes it easier to describe the problem in writing.
The bottom line
For a washing machine or fridge, Fixes is the safe default on sheer proven track record, with Ying Fung the strongest pure-repair alternative at 4.9; call 維修快 for other appliances like air conditioners or range hoods. Whoever you book, confirm the inspection fee and whether it counts toward the repair before the technician arrives.
