Helm Assist Towing
Helm Assist Towing is a Sandringham-based car towing operation that runs 24 hours a day, seven days a week, and from the reviews it reads more like a one-man relationship business than a fleet. The operator, Sean, personally handles pickups, insurance-assessor drop-offs, and even sends photo or video updates while a vehicle is in transit. The business covers flatbed towing for standard cars, SUVs, and higher-value vehicles, and works directly with insurers on claim-related recoveries.
What people praise
- Sean personally communicates every step, including video of the drop-off location
- Handles insurance-assessor recoveries, not just point-to-point tows
- Reviewers repeatedly call the pricing fair and the arrival time quick
- Careful with high-value vehicles (a Porsche and a Range Rover both came up in reviews)
Our take: The volume here is what separates it from everyone else on this page. 336 reviews for what looks like a small, personally run operation is a genuinely deep track record, and it earns the top spot on that alone.

