5 Best Pool and Spa Services in London (2026)

Independently ranked by our review of ratings, reviews and reputation · How we chose

By Brad Smith, Home Services Expert · ✓ Data verified July 2026 · 8 min read

A cracked pool shell or a hot tub that won't heat up is not a job most Londoners can Google their way through. Reviews for the pool and spa services in London below range from 18 up to 45, and the ratings themselves sit close together, 4.4 to 5.0, so the real gap between these firms is less about star quality and more about whether they build, repair, or maintain, and which one of those you actually need right now.

Short answer: For a private, bookable pool and spa session, Chelsea Swim Spa leads with 45 Google reviews at 4.5 stars. For repairs and servicing on an existing pool or hot tub, Aquarius Leisure Engineering holds a perfect 5.0 across 18 reviews, and Pool And Room Co. Ltd (4.9, sauna and steam room installs) is close behind. Expect quotes to vary widely by job, so get a written estimate before work starts.

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1. Chelsea Swim Spa
2. London Essex Outdoor L…
3. Tanby Swimming Pools
4. Aquarius Leisure Engin…
5. Pool And Room Co. Ltd
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How London's Pool and Spa Specialists Compare

#	Business	Rating	Reviews	Best for
1	Chelsea Swim Spa	4.5 ★	45	Private pool sessions	View ›
2	London Essex Outdoor Living (Luxury Pergola; Outdoor Kitchens; Garden Rooms; Hot Tubs; Swim Spas)	4.8 ★	34	Luxury pergolas & swim spas	View ›
3	Tanby Swimming Pools - The Pool Centre - Hot Tubs by Tanby	4.4 ★	37	Pool parts & retail	View ›
4	Aquarius Leisure Engineering	5.0 ★	18	Hot tub & pool repairs	View ›
5	Pool And Room Co. Ltd	4.9 ★	18	Saunas & steam rooms	View ›

5 Best Pool and Spa Services in London (2026)

Our top picks, reviewed

#1 Overall🕑 Open 7 days

Chelsea Swim Spa

4.545 Google reviews

Chelsea Swim Spa is a private indoor pool and spa in a converted basement in Edith Grove, offering bookable swim sessions with a jacuzzi, sauna, changing tents and en-suite showers. It's set up for families and couples wanting a private space rather than a public pool, with adjustable jacuzzi temperature and floats available for kids.

What people praise

Private, bookable pool sessions rather than a shared public pool
Jacuzzi and sauna included in the same visit
Good for families with young children, floats provided
Long opening hours, 6:30am to 11:30pm daily

Worth knowing

Set in a converted basement space, so it's smaller than a standard leisure centre pool
A few reviewers were surprised by the size versus expectations, worth checking photos first

Reputation scorecardrank in London

Rating4.5 / 5

Review volume45 · 96th

Confidenceearly

Recency2 months ago

Info completenesssite · phone · hours

Rating breakdown84% 5-star

✓ VerifiedSource: Google

Our take: The most-reviewed option on this list and a solid pick if you want a private swim rather than a public pool. Check the pool dimensions match what you have in mind before booking.

Website +447988431229 Directions

Edith Grove, SW10 0WN

#2🕑 Open 6 days/wk

London Essex Outdoor Living (Luxury Pergola; Outdoor Kitchens; Garden Rooms; Hot Tubs; Swim Spas)

4.834 Google reviews

London Essex Outdoor Living, based in Barnet, sells and installs luxury pergolas, outdoor kitchens, garden rooms and Hydropool self-cleaning swim spas alongside Sundance hot tubs and outdoor saunas. It covers London, Essex and the Home Counties from a showroom consultation through to installation, positioning itself at the premium end of garden living.

What people praise

Engineer Sahin praised repeatedly for maintenance and repair visits
Wide range covering swim spas, hot tubs and saunas under one company
Showroom consultation lets you see products before buying
Clear communication on parts and repair timelines

Worth knowing

One reviewer reported a slow multi-week wait for a warranty repair on a swim spa
Premium positioning likely means higher prices than a smaller local firm

Reputation scorecardrank in London

Rating4.8 / 5

Review volume34 · 79th

Confidenceearly

Recency7 weeks ago

Info completenesssite · phone · hours

Rating breakdown94% 5-star

✓ VerifiedSource: Google

Our take: A strong pick if you're after a swim spa or luxury outdoor build rather than a simple repair. Get the warranty terms in writing given the one lengthy repair case in the reviews.

Website +442031501503 Directions

202-204 High St, Hadley, Barnet EN5 5SZ

#3🕑 Open 5 days/wk↩ Responds to reviews

Tanby Swimming Pools - The Pool Centre - Hot Tubs by Tanby

4.437 Google reviews

Tanby Swimming Pools, trading as The Pool Centre and Hot Tubs by Tanby, is a Warlingham-based pool contractor and retail shop selling pool fittings, hot tubs and supplies, alongside design and repair services. Reviewers who've popped into the physical shop for parts describe knowledgeable staff able to help without requiring trade accounts.

What people praise

Physical shop stocks pool fittings and parts on the spot
Staff give free phone advice to newcomers
Long-standing customers report years of reliable parts and service
No trade account needed to buy supplies

Worth knowing

One detailed review describes a long-running dispute over a basement pool installation
Reviews are mixed on larger, more complex installation jobs versus the retail side

Reputation scorecardrank in London

Rating4.4 / 5

Review volume37 · 88th

Confidenceearly

Recency4 months ago

Info completenesssite · phone · hours

Rating breakdown73% 5-star

✓ VerifiedSource: Google

Our take: Solid for parts, supplies and smaller repair jobs from the shop counter. For a large-scale installation, weigh the mixed reviews on bigger projects and get everything in writing.

Website +441883622335 Directions

620-622 Limpsfield Rd, Warlingham CR6 9DS

#4🕑 Open 6 days/wk↩ Responds to reviews

Aquarius Leisure Engineering

5.018 Google reviews

Aquarius Leisure Engineering, run out of Swanley, specialises in swimming pool and hot tub servicing, maintenance and installations across the south east of England, covering Kent, Essex, Sussex and Surrey. Reviews consistently name a single engineer, Joe, for diagnosing leaks and faults and carrying out repairs.

What people praise

Perfect 5.0 rating with every reviewer naming the same engineer by name
Fast, accurate diagnosis of leaks and control panel faults
Fair, reasonable pricing according to reviewers
Ongoing service plans available after the initial repair

Worth knowing

A one-person operation built around a single engineer means limited capacity at busy times

Reputation scorecardrank in London

Rating5 / 5

Review volume18 · 50th

Confidenceearly

Recency8 weeks ago

Info completenesssite · phone · hours

Rating breakdown100% 5-star

✓ VerifiedSource: Google

Our take: The highest-rated pick on this list and the one to call first for a repair or ongoing maintenance rather than a new build. Book early since it runs on one engineer's schedule.

Website +447885447798 Directions

18 Plantation Rd, Swanley BR8 7SB

#5🕑 Open 7 days↩ Responds to reviews

Pool And Room Co. Ltd

4.918 Google reviews

Pool And Room Co. Ltd is an Essex-based swimming pool, sauna and steam room builder and installer covering Essex, London, Kent and the wider south east. It positions itself around bespoke, luxury swimming pool designs but its recent reviews focus heavily on sauna and steam room installations, including custom builds and upgrades to existing setups.

What people praise

Sauna and steam room installs praised for craftsmanship and attention to detail
Project management kept clients informed throughout, according to reviewers
Team members named repeatedly and warmly across multiple reviews
Handles both residential pool builds and wellness-space additions like saunas

Worth knowing

Newer reviews skew toward sauna and steam room work rather than full pool builds

Reputation scorecardrank in London

Rating4.9 / 5

Review volume18 · 50th

Confidenceearly

Recency3 months ago

Info completenesssite · phone · hours

Rating breakdown94% 5-star

✓ VerifiedSource: Google

Our take: A near-top-rated pick, especially strong if a sauna or steam room is part of the project rather than just a pool. Ask to see recent pool-specific work if that's your main job.

Website +448007747510 Directions

Barn 24, Berwick Farm, Berwick Ln, Ongar CM5 9PY

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Watch: 5 Best Pool and Spa Services in London (2026)

How we score

Every number on this page is computed from public Google data on the date shown, not from opinion or payment. Rating is the business’s live Google star average. Review volume is how many customers have rated them, ranked against other London pool and spa services. Confidence weighs the rating by that volume, so a 5.0 from 18 reviews carries less weight than a 4.5 from 45. Recency reflects how recently people are still leaving reviews. No business can pay to change these numbers.

How much do pool and spa services cost in London? (2026)

Pricing across this trade varies enormously by job, from a shop-counter part to a full swim spa install, and none of the businesses here publish a fixed rate card. Chelsea Swim Spa’s private session pricing was mentioned by one reviewer at £69 for a two-hour booking, which gives a sense of what a private pool session runs, but always confirm current pricing directly before booking.

Job	Typical price
Private pool session (2 hours, per booking)	around £69

Figure reported by a reviewer of Chelsea Swim Spa, July 2026. Installation, repair and servicing costs vary too widely by job to estimate here; always get a written quote before work begins.

Serving all of London

These pool and spa specialists cover Chelsea, Barnet, Swanley, Warlingham and Ongar, reaching across London and into Kent, Essex and Surrey. Searching for pool and spa services near me? Every listing below shows a live phone number and address so you can find the closest option and confirm coverage of your postcode.

What to ask before you hire a pool and spa service

Is this a repair, servicing, or new installation job, and do you cover all of them?
What’s included in the quote, and is it fixed or subject to change once work starts?
How long is the warranty on parts and labour?
Can you provide references or photos from a similar recent job?
What’s your typical response time for an urgent repair, like a leak or a broken heater?

Frequently asked questions

How did you choose these pool and spa services?

We started from pool and spa contractors in London with a public Google presence, then ranked by rating, review volume, consistency and recency. See How we score above.

Are these rankings paid?

No. Rankings come from the public Google data in the scorecard. A business can pay to be a Featured Partner, which adds a badge and top placement, but that never changes another business’s score or position on the underlying data.

How often is this updated?

The data carries a verified date (July 2026 on this page). We refresh listings periodically so ratings and review counts stay current.

Do any of these offer private swim sessions rather than installation or repair?

Yes. Chelsea Swim Spa is a bookable private pool and spa venue, distinct from the others, which focus on building, repairing or servicing pools, hot tubs and saunas.

What if I just need a repair, not a full installation?

Aquarius Leisure Engineering and Tanby Swimming Pools both handle repairs and servicing, not just new builds. Ask upfront whether a firm does repair work before assuming it only takes on new installations.

The bottom line

Aquarius Leisure Engineering is the safe default for a repair or ongoing maintenance given its perfect rating, while London Essex Outdoor Living and Pool And Room Co. suit a bigger build or sauna project. Get a written quote either way, since pricing on this trade swings hard by job.

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