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4 Best Bus Tour Services in London (2026)

Independently ranked by our review of ratings, reviews and reputation · How we chose

Vespera Quill
By Vespera Quill, Expert in Local Experiences and Cultural Analysis · ✓ Data verified August 2026 · 8 min read

London's open-top bus tour operators on this page have logged more than 17,000 Google reviews between them, and the ratings run from 4.1 up to 4.7, a real gap once you factor in that most of them are selling nearly the same hop-on hop-off route past Big Ben and Tower Bridge. What actually separates them is commentary style, route flexibility, and whether you want history or a night of ghost stories instead.

Short answer: City Sightseeing London holds the strongest rating at 4.7 stars across 3,635 Google reviews, ahead of The Ghost Bus Tours at 4.4 and Big Bus Tours London, the most-reviewed operator on this page with over 9,300 reviews. Tootbus, the only operator here publishing fares, lists single-day hop-on hop-off tickets from £24.99.
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How London's Top Bus Tours Compare

# Business Rating Reviews Best for
1 Big Bus Tours London 4.3 9,335 Most routes / brand recognition View ›
2 City Sightseeing London 4.7 3,635 Highest-rated hop-on hop-off View ›
3 Tootbus London, Hop-on Hop-off Bus Tours 4.1 3,290 Value pricing View ›
4 The Ghost Bus Tours 4.4 906 Themed night tour View ›
4 Best Bus Tour Services in London (2026)

Our top picks, reviewed

Big Bus Tours London logo
#1 Overall↩ Responds to reviews

Big Bus Tours London

4.39,335 Google reviews

Big Bus Tours London is an open-top hop-on hop-off sightseeing operator running multiple routes across the city, with tickets that combine bus travel with add-ons like river cruises. Buses carry pre-recorded audio commentary through free headphones, covering major landmarks as the route passes them. It is the most-reviewed bus tour operator in London by a wide margin.

What people praise

  • Multiple routes covering most major London landmarks
  • Free headphones with clear, engaging pre-recorded commentary
  • Staff at boarding points described as friendly and helpful
  • Open-top upper deck gives an unobstructed view for photos

Worth knowing

  • Wait times between buses can run long at busy stops
  • Combined tickets like river cruise add-ons depend on third-party operators and can be disrupted
Reputation scorecardrank in London
Rating4.3 / 5
Review volume9,335 · 91th
Confidencevery high
Recency6 weeks ago
Info completenesssite
Rating breakdown76% 5-star
✓ VerifiedSource: Google

Our take: The most-reviewed name in London bus touring and a safe, well-established default, though its 4.3-star average trails City Sightseeing's. Good for first-time visitors who want the broadest route coverage.

110 Buckingham Palace Rd, London SW1W 9SA

City Sightseeing London logo
#2🕑 Open 7 days

City Sightseeing London

4.73,635 Google reviews

City Sightseeing London runs open-top hop-on hop-off bus tours and Thames river cruises, with routes built around central London's major sights and seasonal options like a Christmas lights tour. Drivers and guides handle both the driving and passenger assistance, and the company also sells combined bus-and-attraction tickets. It holds the highest rating of any bus tour operator on this page.

What people praise

  • Highest rating on this list at 4.7 stars
  • Guides frequently praised by name for knowledge and patience
  • Seasonal options like the Christmas Lights Tour stand out from standard routes
  • Reliable reminders from staff about when to exit for connections

Worth knowing

  • Popular routes can get crowded during peak tourist season
Reputation scorecardrank in London
Rating4.7 / 5
Review volume3,635 · 84th
Confidencevery high
Recency3 weeks ago
Info completenesssite · phone · hours
Rating breakdown91% 5-star
✓ VerifiedSource: Google

Our take: The top-rated hop-on hop-off operator here, with guides that reviewers single out by name again and again. A strong first choice if a high average rating matters most.

120 Southampton Row, London WC1B 5AB

Tootbus London, Hop-on Hop-off Bus Tours logo
#3↩ Responds to reviews

Tootbus London, Hop-on Hop-off Bus Tours

4.13,290 Google reviews

Tootbus London, Hop-on Hop-off Bus Tours operates open-top sightseeing buses across the city, running 1, 2 or 3-day tickets with multiple routes and optional walking tours or river cruises. The company also runs a themed 45-minute Kids Tour aimed at younger children. It is the lowest-rated of the major hop-on hop-off operators here, though still holds a majority-positive rating.

What people praise

  • Reviewers frequently note lower prices than the biggest competitor
  • Comfortable buses with an enjoyable riding experience
  • Customer service responded quickly and issued a refund after a documented incident
  • Kids Tour format praised for holding younger children's attention

Worth knowing

  • Reviewers report limited on-the-ground staff at some bus stops
  • App tracking for bus arrival times has drawn complaints
Reputation scorecardrank in London
Rating4.1 / 5
Review volume3,290 · 78th
Confidencehigh
Recency6 weeks ago
Info completenesssite · phone
Rating breakdown69% 5-star
✓ VerifiedSource: Google

Our take: Ranks lowest of the hop-on hop-off names on this list, largely on driver conduct and app reliability, though the company's response to a serious complaint was handled quickly. Worth it for the price if flexibility on app tracking matters less to you.

5-1 Coventry St, London W1D 6BH

The Ghost Bus Tours logo
#4🕑 Open 7 days

The Ghost Bus Tours

4.4906 Google reviews

The Ghost Bus Tours runs a themed bus tour through central London focused on ghost stories and gruesome history, hosted by a live guide rather than pre-recorded commentary, aboard a vintage-style double-decker. The roughly 75-minute route includes one outdoor stop for a story near St Bartholomew's, with most of the tour delivered from the bus itself. It is a different product entirely from the standard hop-on hop-off routes on this page.

What people praise

  • Live, comedic guides consistently praised by name across reviews
  • Distinctive format compared to standard sightseeing routes
  • Works well for both kids and adults looking for something different
  • Reasonable ticket price noted by multiple reviewers

Worth knowing

  • Not a hop-on hop-off format, so it suits one-time entertainment rather than sightseeing transport
  • Vintage bus styling means a less modern ride than the newer fleets
Reputation scorecardrank in London
Rating4.4 / 5
Review volume906 · 66th
Confidencehigh
Recency8 weeks ago
Info completenesssite · phone · hours
Rating breakdown74% 5-star
✓ VerifiedSource: Google

Our take: The one genuinely different option on this page: a themed entertainment tour rather than a sightseeing shuttle. A strong add-on for an evening out rather than a replacement for a standard city tour.

8 Northumberland Ave, London WC2N 5BY

5

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How we score

Every number on this page is computed from public Google data on the date shown, not from opinion or payment. Rating is the business’s live Google star average. Review volume is how many customers have rated them, ranked against other London bus tour operators. Confidence weighs the rating by that volume, so a rating built on thousands of reviews carries more weight than one from a few hundred. Recency reflects how recently customers are still leaving reviews. No business can pay to change these numbers.

How much does a London bus tour cost? (2026)

Hop-on hop-off tickets are typically sold in single-day or multi-day bands, with discounts for combined packages like river cruises or attraction entry. Themed tours like the ghost bus are priced separately as a one-time experience rather than a day pass.

JobTypical price
Tootbus hop-on hop-off, 1 to 3 daysfrom £24.99 (was £44.00)
Tootbus hop-on hop-off + river cruisefrom £33.99 (was £49.00)
Tootbus single bus ride, one routefrom £25.00

Prices compiled August 2026 from Tootbus London’s own published ticket pricing in the operator’s site text. Big Bus Tours, City Sightseeing and The Ghost Bus Tours do not publish fares in the data collected here. Prices vary by season, ticket length and add-ons; confirm current pricing on each operator’s own site.

Serving central London and major tourist routes

These tours run through central London’s main sightseeing corridor, covering Buckingham Palace, Westminster, the Tower of London, Tower Bridge and the West End, with pickup points concentrated around Victoria, Southampton Row, Coventry Street and Northumberland Avenue. Searching for a bus tour near me in London? Each listing includes a live phone number where available, plus directions to the nearest stop.

What to ask before you book a bus tour

  • Is the ticket a single day, or does it cover multiple days of unlimited hop-on hop-off travel?
  • Does the ticket include a river cruise or other attraction, and is that operated by the same company?
  • How long is the wait typically between buses at peak times?
  • Is live commentary offered, or is it pre-recorded audio through headphones?
  • Is the tour suitable for young children, and how long does the full route take?

Frequently asked questions

How did you choose these bus tour services?

We started from bus tour operators in London with a public Google presence, then ranked by rating, review volume, consistency, and recency. See How we score above.

Are these rankings paid?

No. Rankings come from the public Google data in the scorecard. A business can pay to be a Featured Partner, which adds a badge and top placement, but that never changes another business’s score or position on the underlying data.

How often is this updated?

The data carries a verified date (August 2026 on this page). We refresh listings periodically so ratings and review counts stay current.

Which London bus tour has the highest rating?

City Sightseeing London holds the highest rating on this page at 4.7 stars across 3,635 Google reviews.

Is there a bus tour in London that isn’t standard sightseeing?

The Ghost Bus Tours runs a themed, live-guided tour focused on ghost stories and dark history rather than a standard hop-on hop-off sightseeing route.

The bottom line

City Sightseeing London is the safe default for the highest-rated standard hop-on hop-off experience, while Big Bus Tours covers the widest network of routes if brand recognition and reach matter more. If you want something different for an evening, The Ghost Bus Tours is worth adding on top of, not instead of, a daytime sightseeing tour.

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