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5 Best Travel Agencies in New York (2026)

Independently ranked by our review of ratings, reviews and reputation · How we chose

Vespera Quill
By Vespera Quill, Expert in Local Experiences and Cultural Analysis · ✓ Data verified July 2026 · 8 min read

Booking flights yourself online is easy until something goes wrong: a cancelled connection, a visa appointment that needs rescheduling, a honeymoon itinerary with fifteen moving pieces that all need to line up. These five travel agencies in New York carry 3,503 reviews combined, with ratings between 4.6 and 5 stars, out of 20 agencies with an active listing citywide. America's Favorite Travel Agency tops the list at 1,579 reviews and 4.8 stars, a scale the smaller names on this page don't try to match.

Short answer: America's Favorite Travel Agency leads on volume with 4.8 stars across 1,579 reviews, the largest base on this list by far. H & S Travel & Tours and Lonely Planet Journeys both combine strong ratings with hundreds of reviews, while Aspire Down Under holds a perfect 5.0 for its specialty in Australia and New Zealand trips. Budget flight booking, visa assistance, and fully planned international itineraries are all covered somewhere on this list.
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How New York's top travel agencies compare

# Business Rating Reviews Best for
1 America's Favorite Travel Agency 4.8 1,579 Overall / largest review base View ›
2 H & S Travel & Tours - 2mycountry 4.8 761 Flight booking specialists, especially to South Asia View ›
3 Lonely Planet Journeys (formerly Elsewhere) 4.9 530 Fully planned international trips View ›
4 World Tours And Travel Inc 4.6 424 Budget international flights View ›
5 Aspire Down Under 5.0 209 Australia and New Zealand specialists View ›
5 Best Travel Agencies in New York (2026)

Our top 5 travel agencies in New York, reviewed

America's Favorite Travel Agency logo
#1 Overall🕑 Open 7 days

America's Favorite Travel Agency

4.81,579 Google reviews

America's Favorite Travel Agency operates from a Midtown Manhattan office, booking flights, cruise packages, and full vacation logistics including insurance and transfers. With no public website listed, most of what's known about the business comes from its Google presence and customer reviews, which describe phone- and in-person-based agents handling complex, multi-part bookings.

What people praise

  • Reviewers repeatedly praise agents for handling multi-part bookings like cruise packages with flights, hotels, and excursions
  • Multiple customers mention agents following up by phone and email after the initial booking
  • Individual agents, Jack and Jessica among them, named directly and praised for going beyond the original request
  • By far the largest review base on this list at over 1,500 reviews

Worth knowing

  • A small number of reviews on this listing read as unrelated to travel booking, worth confirming you've reached the right department when you call
Reputation scorecardrank in New York
Rating4.8 / 5
Review volume1,579 · 98th
Confidencevery high
Recency3 months ago
Info completenessphone · hours
Rating breakdown92% 5-star
✓ VerifiedSource: Google

Our take: The review volume here, 1,579, dwarfs everything else on this list, and the 4.8 average holds up at that scale. We rank it first on that combination, though a couple of listed reviews don't clearly describe travel agency work, a reminder to always confirm details directly.

733 3rd Ave, New York, NY 10017

H & S Travel & Tours - 2mycountry logo
#2🕑 Open 7 days↩ Responds to reviews

H & S Travel & Tours - 2mycountry

4.8761 Google reviews

H & S Travel & Tours, operating as 2mycountry, specializes in flight bookings from the US to international destinations, with a particular focus on routes to India and South Asia alongside passport, hotel, and currency exchange services. Based just across the river in Jersey City, the agency has served the New York metro area for over 15 years according to its website.

What people praise

  • Reviewers repeatedly praise finding better fares than customers found searching on their own
  • Multiple customers mention 24/7 phone availability as a genuine advantage over online-only booking
  • Named agents, Armaan and Sarita among them, praised for handling family medical-emergency travel with short notice
  • 761 reviews at a 4.8 average, among the largest and most consistent on this list

Worth knowing

  • A minority of reviewers describe frustration with fare changes during rescheduling, worth clarifying change policies upfront
Reputation scorecardrank in New York
Rating4.8 / 5
Review volume761 · 93th
Confidencevery high
Recency2 years ago
Info completenesssite · phone · hours
Rating breakdown89% 5-star
✓ VerifiedSource: Google

Our take: Strong specifically for international flight deals and last-minute bookings, with real scale behind the rating. Worth noting the most recent flagged review in our sample is a rescheduling complaint, so confirm change fees before booking anything you might need to move.

862 Newark Ave #102, Jersey City, NJ 07306

Lonely Planet Journeys (formerly Elsewhere) logo
#3🕑 Open 7 days↩ Responds to reviews

Lonely Planet Journeys (formerly Elsewhere)

4.9530 Google reviews

Lonely Planet Journeys, previously known as Elsewhere, builds custom multi-week international itineraries using local trip planners based in the destination country itself. Customers work with a dedicated planner, reviews name Lucy in New Zealand, Semina in Greece, and Andrea in Sicily, who handles hotels, internal flights, tours, and day-by-day logistics rather than just booking flights.

What people praise

  • Reviewers consistently praise the level of detail in day-by-day itineraries, down to restaurant recommendations
  • Multiple customers highlight planners staying reachable throughout the actual trip, not just before departure
  • Local, destination-based planners repeatedly named and credited for insider knowledge
  • A 4.9 average across 530 reviews
Reputation scorecardrank in New York
Rating4.9 / 5
Review volume530 · 88th
Confidencehigh
Recency5 weeks ago
Info completenesssite · phone · hours
Rating breakdown93% 5-star
✓ VerifiedSource: Google

Our take: The most hands-on planning service on this list, built for multi-week international trips rather than quick domestic bookings. The 4.9 average across 530 reviews reflects genuinely detailed, personalized itineraries according to the reviews we read.

100 5th Ave 16th Floor 16th Floor, New York, NY 10011

World Tours And Travel Inc logo
#4🕑 Open 7 days

World Tours And Travel Inc

4.6424 Google reviews

World Tours And Travel, operating as MyBestFly, books flights from the US to Bangladesh and other worldwide destinations from a Jackson Heights office. The agency focuses on flight deals and fare comparisons rather than full trip planning, and also handles Schengen visa applications alongside standard bookings.

What people praise

  • Multiple reviewers praise a specific agent, Shamsuddin, known as Basir, for finding competitive fares
  • Reviewers mention responsive help rebooking after flight cancellations
  • Praised for after-ticket customer service in several reviews

Worth knowing

  • A meaningful share of reviews, about 9%, describe poor communication on visa applications specifically, worth asking directly about visa turnaround before relying on it for a time-sensitive trip
Reputation scorecardrank in New York
Rating4.6 / 5
Review volume424 · 83th
Confidencehigh
Recency7 weeks ago
Info completenesssite · phone · hours
Rating breakdown87% 5-star
✓ VerifiedSource: Google

Our take: Solid for straightforward flight bookings at a 4.6 average, but the visa-service complaints in our review sample are specific enough that we'd stick to flight-only bookings here rather than time-sensitive visa work.

37-12 75th St 2nd Floor Suite : 206, Jackson Heights, NY 11372

Aspire Down Under logo
#5🕑 Open 5 days/wk↩ Responds to reviews

Aspire Down Under

5.0209 Google reviews

Aspire Down Under specializes specifically in trips to Australia and New Zealand, from multi-week group tours to fully custom honeymoon itineraries. Based in Midtown Manhattan, the agency pairs each client with a dedicated planner, reviews name Sarah, Sharon, and Shelley Madsen among others, who handles flights, tours, and transfers for the specific region.

What people praise

  • Reviewers consistently praise planners for tailoring an ambitious itinerary to a specific budget
  • Multiple customers highlight a day-by-day trip app sent ahead of departure
  • Named planners repeatedly credited for patience and responsiveness to detailed questions
  • A perfect 5.0 across 209 reviews
Reputation scorecardrank in New York
Rating5 / 5
Review volume209 · 68th
Confidencehigh
Recency8 weeks ago
Info completenesssite · phone · hours
Rating breakdown98% 5-star
✓ VerifiedSource: Google

Our take: The clear pick if Australia or New Zealand is the destination specifically; the regional focus shows in how detailed the reviews get about specific itineraries. A perfect rating on solid volume backs it up.

441 Lexington Ave #806, New York, NY 10017

6

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How we scored this list

Rating is the live Google average. Review volume measures how many customers actually rated the business, benchmarked against every travel agency we compared in New York. Confidence blends rating and volume so a handful of five-star reviews doesn’t outrank hundreds of them. Recency tracks how recently people are still reviewing. No business can pay to change these numbers; a Featured badge, where used, only marks a paying partner, not a higher rank.

How much does a travel agent cost in New York? (2026)

Full-service trip planners like Lonely Planet Journeys and Aspire Down Under are typically paid by the vendors and hotels they book through rather than charging clients directly, while flight-focused agencies may add a small service fee on top of the ticket price. Costs depend heavily on destination, trip length, and season. We didn’t find consistent, verifiable fee structures across all five to publish specific figures, so ask directly what, if anything, an agency charges beyond the cost of the trip itself.

Travel agencies near you in New York

This list spans Midtown Manhattan, Harlem, and Jersey City just across the Hudson, so most of the New York metro area has a genuine option within a short trip. If you’re searching for a travel agent near me in Midtown specifically, both America’s Favorite Travel Agency and Aspire Down Under are within a few blocks of each other near Grand Central.

What to ask before booking with a travel agency

  • Do you charge a service fee, or are you paid by the airlines and hotels you book through?
  • What’s your policy on fare changes or cancellations after booking?
  • Will I work with the same planner throughout, including during the trip itself?
  • Do you handle visa applications, and what’s the typical turnaround?
  • Is travel insurance included, optional, or something I need to arrange separately?

Frequently asked questions

Are these rankings paid?

No. Rankings come from public Google data, including rating, review volume, and recency. A business can pay to be a Featured Partner, which gets a badge and a placement, but that never changes another business’s score or position.

How did you choose these five travel agencies?

We compared travel agencies across New York with a real, verifiable Google presence, then ranked by a blend of rating, review volume, confidence, and recency.

Which of these is best for a honeymoon or big international trip?

Lonely Planet Journeys and Aspire Down Under both specialize in fully planned, multi-week international itineraries with a dedicated destination-based planner.

Which of these is best for a quick, cheap flight?

H & S Travel & Tours and World Tours And Travel both focus on flight deals rather than full itinerary planning.

How often is this list updated?

We last verified ratings and review counts in July 2026, and we recheck periodically as new reviews come in.

The bottom line

America’s Favorite Travel Agency is the safe default on sheer review volume, nearly 1,600 reviews at a 4.8 average. If you’re planning something more involved, like a multi-week international trip or a honeymoon, Lonely Planet Journeys or Aspire Down Under’s dedicated-planner model is worth the extra step. Confirm any service fees before you book either way.

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