6 Best Travel Agencies in Singapore (2026)

Independently ranked by our review of ratings, reviews and reputation · How we chose

By Vespera Quill, Expert in Local Experiences and Cultural Analysis · ✓ Data verified July 2026 · 8 min read

Visa paperwork and multi-city logistics are where a trip plan actually falls apart, not the destination choice. Ratings for Singapore's travel agencies on this page span 4.5 to 4.9, the widest gap in this set, and reviews range from 98 to 3,799, so a closer look at each agency's specialty matters more than the headline star count.

Short answer: Chan Brothers Travel leads on volume with 4.6 stars across 3,799 reviews, the most reviewed agency here. EU Holidays follows closely at 4.7 stars and 3,553 reviews, and TravelConnect.sg posts 4.9 stars across 2,151 reviews, with a focus on Umrah and Islamic tours. Group tour packages here range from roughly $1,000 to over $13,000 per person depending on destination and length, based on prices published by these agencies.

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1. Tailwinds Travels
2. EU Holidays
3. Chan Brothers Travel P…
4. L.G.E Travel
5. TravelConnect.sg
6. Serangoon Air Travel P…
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Six agencies, side by side

#	Business	Rating	Reviews	Best for
1	Tailwinds Travels	4.9 ★	98	n/a	View ›
2	EU Holidays	4.7 ★	3,553	Group tours to Europe and beyond	View ›
3	Chan Brothers Travel Pte Ltd	4.6 ★	3,799	Long-haul and cruise-style group tours	View ›
4	L.G.E Travel	4.8 ★	2,654	Northern Lights and Nordic itineraries	View ›
5	TravelConnect.sg	4.9 ★	2,151	Umrah, Hajj, and Islamic tours	View ›
6	Serangoon Air Travel Pte Ltd	4.5 ★	1,118	Visa processing and smaller group trips	View ›

6 Best Travel Agencies in Singapore (2026)

Our picks, one by one

★ Featured Partner#1🕑 Open 5 days/wk↩ Responds to reviews

Tailwinds Travels

4.998 Google reviews

Serangoon Air Travel, based on Serangoon Road, handles both visa applications, including China and e-visa services, and group package tours to destinations like Kashmir and within Southeast Asia. Reviews suggest visa processing is a significant part of its business alongside standard trip planning.

What people praise

Comprehensive Planning: Every aspect of the trip, including airport
Prompt Service: Clients have praised the timely responses and
Hassle-Free Experience: The booking and check-in processes are
Competitive Pricing: Tailwinds Travels offers attractive prices without
Expertise in Visa Applications: They provide valuable support for visa

Reputation scorecardrank in Singapore

Rating4.9 / 5

Review volume98 · 18th

Confidencemoderate

Recency5 weeks ago

Info completenesssite · phone · hours

Rating breakdown95% 5-star

✓ VerifiedSource: Google

Our take: Serangoon's core strength looks to be fast, reliable visa processing rather than premium group touring, and with the widest ratings spread of the six agencies here, we'd lean on it more for visa help than for a marquee holiday.

Website +6581183454 Directions

14D Jln Masjid, Kingston Terrace, Singapore 418935

#2🕑 Open 7 days↩ Responds to reviews

EU Holidays

4.73,553 Google reviews

EU Holidays runs group tour packages to Europe, the USA, Asia, and Australia out of Suntec Singapore Convention Centre. Its own site lists tours ranging from Scandinavia to Nordic winter itineraries to Central Asia, priced from under $2,000 to over $13,000 per person depending on destination and length.

What people praise

Tour managers are named repeatedly across reviews for attentiveness and going the extra mile for the group
Reviewers consistently describe hotels, meals, and pacing as well organized on multi-day tours
Multiple travelers highlight tour leaders adjusting plans on the fly, like chasing Northern Lights sightings
Coordination between tour leaders and local guides gets specific praise across different tours

Worth knowing

At this scale, a handful of reviewers report friction, reflected in the wider spread of ratings than smaller agencies here

Reputation scorecardrank in Singapore

Rating4.7 / 5

Review volume3,553 · 93th

Confidencevery high

Recency6 weeks ago

Info completenesssite · phone · hours

Rating breakdown87% 5-star

✓ VerifiedSource: Google

Our take: 4.7 stars across 3,553 reviews. A dependable choice if you want an established operator with a wide destination catalog.

Website +6569588888 Directions

Suntec Singapore Convention & Exhibition Centre, 1 Raffles Blvd, Level 2 Crescent 2, 039593

#3🕑 Open 7 days↩ Responds to reviews

Chan Brothers Travel Pte Ltd

4.63,799 Google reviews

Chan Brothers Travel is a long-running Singapore agency offering group tours, airline ticketing, and cruise bookings, based at Fook Hai Building on South Bridge Road. Reviews describe multi-week tours to destinations like New Zealand, Alaska, Bhutan, and Mongolia, often run in coordination with local partner operators.

What people praise

Tour leaders and local guides are named by full name in nearly every review, a sign of consistent staffing
Multi-generational family trips and long-time repeat customers show up often, with one reviewer citing travel with the company since 2014
Detailed itineraries with cultural and historical context from guides get specific praise
Thoughtful touches, like a surprise birthday cake mid-tour, are mentioned in reviews

Worth knowing

A few reviewers note itineraries shifting slightly from the original brochure on tours involving local partner operators

Reputation scorecardrank in Singapore

Rating4.6 / 5

Review volume3,799 · 98th

Confidencevery high

Recency4 weeks ago

Info completenesssite · phone · hours

Rating breakdown79% 5-star

✓ VerifiedSource: Google

Our take: The highest review volume on this list at 3,799, with a 4.6-star average holding up at that scale. A strong default for longer, guided group tours.

Website +6564388880 Directions

150 S Bridge Rd, Fook Hai Building, Singapore 058727

#4🕑 Open 7 days↩ Responds to reviews

L.G.E Travel

4.82,654 Google reviews

L.G.E Travel, based at People's Park Centre, specializes in European group tours and says it has run more than 3,500 tours since starting in 2015. Its site highlights Nordic and Northern Lights itineraries, along with tours to the UK, Eastern Europe, and beyond.

What people praise

Tour manager Sebastian Lee is named across multiple separate Iceland tour reviews for attentive, patient service
Reviewers traveling with elderly parents describe extra care taken for their comfort
One reviewer notes pricing roughly 30% below comparable Nordic tours elsewhere, based on their own research
Persistence in checking conditions for Northern Lights viewing gets specific praise in one detailed review

Reputation scorecardrank in Singapore

Rating4.8 / 5

Review volume2,654 · 88th

Confidencevery high

Recency7 weeks ago

Info completenesssite · phone · hours

Rating breakdown90% 5-star

✓ VerifiedSource: Google

Our take: 4.8 stars across 2,654 reviews. Worth a look specifically if a Nordic or Northern Lights itinerary is what you're after.

Website +6565325322 Directions

101 Upper Cross St, B1-01A People's Park Centre, Singapore 058357

#5🕑 Open 7 days

TravelConnect.sg

4.92,151 Google reviews

TravelConnect.sg, based on Arab Street, focuses on Umrah packages and Islamic tourism, describing itself on its own site as marking a decade in operation. It also runs group tours to destinations like Turkey, Uzbekistan, and China, often led by named religious guides alongside standard tour staff.

What people praise

Named ustaz guides are credited repeatedly for both religious knowledge and warm, caring group management
Reviewers describe feeling well taken care of on emotionally significant trips like Umrah and Isra Mi'raj tours
Adjustments to itineraries based on group feedback are mentioned in more than one review
A strong sense of group bonding on multi-day tours comes up across several reviews

Reputation scorecardrank in Singapore

Rating4.9 / 5

Review volume2,151 · 83th

Confidencevery high

Recency4 weeks ago

Info completenesssite · phone · hours

Rating breakdown95% 5-star

✓ VerifiedSource: Google

Our take: 4.9 stars across 2,151 reviews. The clear pick here if you're specifically looking for an Umrah or Islamic tour specialist rather than a general agency.

Website +6563847771 Directions

97 Arab St, Singapore 199793

#6🕑 Open 7 days↩ Responds to reviews

Serangoon Air Travel Pte Ltd

4.51,118 Google reviews

Serangoon Air Travel, on Serangoon Road, handles both visa applications, including China and e-visa services, and group package tours to destinations like Kashmir and within Southeast Asia. Reviews suggest visa processing is a significant part of its business alongside standard trip planning.

What people praise

Staff are named directly across multiple reviews for fast e-visa turnaround, in one case four days instead of the quoted ten
Group trip coordinators are praised for efficient, responsive communication
Smaller group sizes on some tours are described as making for a personal, well-organized experience

Reputation scorecardrank in Singapore

Rating4.5 / 5

Review volume1,118 · 78th

Confidencehigh

Recency4 weeks ago

Info completenesssite · phone · hours

Rating breakdown73% 5-star

✓ VerifiedSource: Google

Our take: 4.5 stars across 1,118 reviews, the widest ratings spread of the six agencies here. A solid choice for visa help specifically, alongside general trip planning.

Website +6565917160 Directions

48 Serangoon Rd, #01-69 Arcade, Singapore 217959

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How we scored these

Rating is the live Google average, and review volume shows how many travelers actually left feedback, which matters more at scale. Confidence weighs the two together so a smaller agency with a handful of five-star reviews doesn’t outrank one with a long, consistent track record. Recency checks whether people are still reviewing recently. No agency can pay to change these numbers.

How much do group tours cost from Singapore? (2026)

Pricing depends heavily on destination, trip length, and season, published packages on this list range from around $1,000 for a short regional trip to well over $13,000 per person for a multi-island or long-haul luxury itinerary. Flights, visas, and single-supplement fees for solo travelers can all add to the base price.

Travel agencies across Singapore

These agencies operate out of Suntec, South Bridge Road, People’s Park Centre, Arab Street, and Serangoon Road, with most handling bookings by phone or online regardless of where you’re located. Searching for travel agencies near me will typically surface a mix of these depending on your part of Singapore.

What to ask before booking a travel agency

Is the tour led by an in-house tour manager, a local partner guide, or both?
What’s included in the package price, and what costs extra, like tips, optional excursions, or visas?
What’s the cancellation and refund policy if plans change before departure?
For visa applications, what’s the typical processing time and what happens if it’s rejected?
Is travel insurance included, or do you need to arrange it separately?

Frequently asked questions

Are these rankings paid?

No. Rankings come from public Google data. A business can pay to be a Featured Partner (badge + top placement), but that never changes another business’s score or position.

How did you choose these six agencies?

We compared travel agencies surfacing for relevant searches in Singapore, weighing real Google ratings against review volume so an agency with thousands of reviews isn’t outranked by one with only a handful.

How often is this list updated?

We refresh this page periodically using live Google data. It was last verified in July 2026.

Which agency is best for a first-time group tour traveler?

Chan Brothers Travel and EU Holidays both have the review volume and established itineraries that make them a comfortable starting point for a first group tour.

Which one specializes in visa applications?

Serangoon Air Travel has multiple reviews specifically describing fast visa and e-visa processing alongside its trip planning services.

The bottom line

For a well-trodden group tour with a large operator behind it, Chan Brothers Travel or EU Holidays both have the review volume to back their ratings. If you need an Umrah or Islamic tour specifically, TravelConnect.sg is the clearer specialist. Whichever you choose, confirm exactly what’s included in the price before you book.

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