Apartment Renovations - Fine Touch Group - Sydney
Fine Touch Group is a Strathfield-based renovation company working across Sydney on apartments, kitchens and bathrooms, run by the Bechara family. Reviewers consistently deal with Richard and Claude directly rather than a call centre, and that hands-on involvement is the thread running through the feedback: owners describe being walked through design decisions, getting straight answers on quotes, and having someone pick up the phone from the first estimate to the final invoice.
The work is mostly whole-apartment jobs in strata buildings, which is a different discipline to a freestanding house. The company says it handles the by-laws, applications and committee meetings itself, and reviewers back that up, describing the strata side as the part that would otherwise have stalled the project. Recent jobs in the reviews include a full apartment renovation in Surry Hills, kitchen conversions to open-plan, bathrooms and a shop fitout.
What people praise
- The strongest Google track record on this page by a wide margin, at 5.0 from 214 reviews
- Strata experience is the most repeated theme in reviews, which matters for apartment work
- Owners deal directly with Richard and Claude rather than being passed around
- Reviewers repeatedly single out communication and responsiveness from quote to final invoice
- The company advertises fixed-price contracts and a six-year warranty backed by $20M insurance
Our take: If your job is an apartment inside a strata building, this is the most straightforward pick on the page. The review base is not just large for this list, it is roughly double the next highest, and the reviews are specific about the things that usually go wrong in apartment work: getting strata sign-off, keeping neighbours onside, and finishing when the builder said they would. The company also promotes a 100% strata approval rate and 30 years of trading, which are its own figures rather than anything we can verify, so treat those as claims rather than facts. Worth noting the focus is renovation rather than new construction, so a ground-up build is not what this team is set up for.



