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5 Best Sewer Line Repair Services in Buffalo (2026)

Ranked by real Google ratings and review volume · How we chose

Brad Smith
By Brad Smith, Home Services Expert · ✓ Updated · 7 min read

We compared 16 sewer line repair services in Buffalo on Google Maps · 4 listed · How we rank

A sewer backup does not leave much time to shop around. The plumbers behind sewer line repair services in Buffalo on this page hold more than 2,500 Google reviews between them, and none is rated below 4.8. What separates them is the work reviewers actually describe: snaking and camera checks for some, digging up and replacing the pipe for others.

Short answer: Frank's Mr. Plumber in Tonawanda carries the most reviews, 4.8 from more than 1,600 Google reviews, with main sewer line snaking and camera inspections described by customers. PCS Plumbing & Heating Inc (4.9) is the name reviewers tie most clearly to digging up and replacing a sewer line. No prices are published here.
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Sewer Specialists Compared

# Business Rating Reviews Best for
1 Frank's Mr. Plumber 4.8 ★ 1,677 Camera checks and main-line cleaning View ›
2 PCS Plumbing & Heating Inc 4.9 ★ 325 Excavation and sewer replacement View ›
3 Shotwell Plumbing, LLC 4.9 ★ 310 General plumbing with sewer cleaning View ›
4 Sewer pro plumbing 5.0 ★ 209 Root clearing and drain work View ›
5 Best Sewer Line Repair Services in Buffalo (2026)

What each plumber is known for

FR
#1 Overall🕑 Open 7 days↩ Responds to reviews

Frank's Mr. Plumber

4.81,677 Google reviews

Frank's Mr. Plumber is a plumbing, heating and cooling company on Military Road in Tonawanda. Its site says it has served Buffalo and Western New York since 1985, and lists plumbing, drain cleaning, sewer, HVAC and water heater work. Google shows hours to 10 PM every day and a link for online booking. Reviewers describe snaking a main sewer line, camera inspections and sump pump work.

What people praise

  • Camera inspections used to pinpoint the problem, including a break found in the street (one reviewer)
  • Technicians explain findings and options without pressure
  • One reviewer says the team coordinated with the city and an insurance claim on a street-side repair
  • Daily hours run late, to 10 PM on Google

Worth knowing

  • A plumbing, heating and cooling company rather than a sewer-only specialist
  • A very large review base means a small share of lower ratings sits in the mix
Reputation scorecardrank in Buffalo
Rating4.8 / 5
Review volume1,677 · 91st
Confidencevery high
Recency8 weeks ago
Info completenesssite · phone · hours
Rating breakdown94% 5-star
✓ VerifiedSource: Google

Our take: A sensible first call when you need the problem diagnosed with a camera before deciding how big the repair is. Ask for the findings and options in writing.

Website Book now+1716-766-2056 Directions

2080 Military Rd, Tonawanda, NY 14150

PCS Plumbing & Heating Inc logo
#2🕑 Open 5 days/wk↩ Responds to reviews

PCS Plumbing & Heating Inc

4.9325 Google reviews

PCS Plumbing & Heating Inc operates from South Park Avenue in Buffalo and does plumbing and HVAC work; Google also lists it as an excavating contractor. Its site says it has served the Buffalo area since 2007. Reviewers describe a full sewer replacement and a street excavation from the curb to the main, each finished in a day.

What people praise

  • Sewer replacement completed in one day, according to one reviewer
  • One reviewer says an excavator crew arrived the morning after the deposit was paid
  • A person who did not hire PCS still praised its phone troubleshooting, with no pressure to book
  • Polite crews and tidy work described across reviews

Worth knowing

  • Listed hours are weekdays, 7:30 to 4
  • Sewer work is one of several services next to plumbing and HVAC
Reputation scorecardrank in Buffalo
Rating4.9 / 5
Review volume325 · 84th
Confidencehigh
Recency7 weeks ago
Info completenesssite · phone · hours
Rating breakdown96% 5-star
✓ VerifiedSource: Google

Our take: The clearest evidence on this page of dig-up sewer replacement, including work under a street. A good call if snaking has not cleared the line.

Website+1716-822-4302 Directions

2286 South Park Ave, Buffalo, NY 14220

Shotwell Plumbing, LLC logo
#3🕑 Open 5 days/wk↩ Responds to reviews

Shotwell Plumbing, LLC

4.9310 Google reviews

Shotwell Plumbing, LLC is a plumbing company on Englewood Avenue in Buffalo. Its site describes a family owned and operated business with over 45 years of experience. Reviewers describe sewer line cleaning, leak finding, toilet repair, a water heater install and plumbing work for a certificate of compliance.

What people praise

  • Same-day response and prompt call-backs, per one reviewer
  • Clear explanations while working
  • One reviewer describes a sewer line cleaning that was professional and honestly handled
  • Quick plumbing work for a certificate of compliance

Worth knowing

  • Sewer evidence rests on one review about sewer cleaning, so ask about excavation or replacement work
  • Listed hours are weekdays, 8 to 4:30
Reputation scorecardrank in Buffalo
Rating4.9 / 5
Review volume310 · 78th
Confidencehigh
Recency12 days ago
Info completenesssite · phone · hours
Rating breakdown97% 5-star
✓ VerifiedSource: Google

Our take: Best for routine sewer line cleaning and general plumbing. For a collapsed or broken line, confirm that it takes on excavation.

Website+1716-877-1457 Directions

1035 Englewood Ave, Buffalo, NY 14223

Sewer pro plumbing logo
#4🕑 Open 7 days↩ Responds to reviews

Sewer pro plumbing

5.0209 Google reviews

Sewer pro plumbing is a service-area plumbing company, and Google lists no street address. Its site names sewer cleaning, drain cleaning, sump pumps, water line repair and replacement and water heater work, lists West Seneca, Cheektowaga, Amherst, Buffalo, Lockport and Williamsville as service areas, and says it has over 30 years of experience. It advertises 24/7 emergency plumbing. One reviewer describes clearing a root-filled sewer lateral with water jetting, snakes and a camera.

What people praise

  • Cleared a difficult, root-filled sewer lateral using high-pressure jetting, snakes and a camera, per one reviewer
  • Quick scheduling and calm communication
  • One reviewer who got several assessments found this plumber's diagnosis right
  • Google lists it as open 24 hours

Worth knowing

  • No street address on Google, so confirm it serves your street when you call
Reputation scorecardrank in Buffalo
Rating5 / 5
Review volume209 · 72nd
Confidencehigh
Recency2 months ago
Info completenesssite · phone · hours
Rating breakdown99% 5-star
✓ VerifiedSource: Google

Our take: A good pick for clogged or root-filled lines and for after-hours calls. Ask how it would handle a full replacement.

Website+1716-550-0661 Directions
5

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How the numbers work

Rating is the business’s live Google star average. Review volume counts how many customers have rated it. Confidence weighs the rating by that volume, which is why a 4.8 from more than 1,600 people carries real weight. Recency shows how recently reviews are still arriving.

What drives the cost of sewer line repair

Cleaning a line with a snake or jetter is a different job from digging up and replacing pipe, and the bill follows the method: how deep the break is, whether a street or yard has to be opened, and how long the crew is on site. A camera inspection is usually the first step to learn which of those applies. No prices are published here, so ask for a written quote after the camera check.

Who serves your street

Frank’s Mr. Plumber is based in Tonawanda, PCS Plumbing & Heating Inc and Shotwell Plumbing, LLC in Buffalo, and Sewer pro plumbing lists service areas including West Seneca, Cheektowaga, Amherst, Williamsville and Lockport. Looking for sewer repair near me in Buffalo? Each listing has a phone number so you can confirm coverage on the call.

What to ask before a sewer line is opened up

  • Can you run a camera through the line first and show me the footage?
  • Is this a cleaning job or does the pipe need to be dug up and replaced?
  • Who pulls permits or contacts the city if the work touches the street?
  • Will the quote be in writing, and does it cover restoring the lawn or pavement?
  • Do you offer a warranty on the repair?

Frequently asked questions

What is the difference between snaking a sewer line and replacing it?

Reviewers of Frank’s Mr. Plumber and Sewer pro plumbing describe snaking, jetting and camera checks to clear and inspect a line. One PCS Plumbing & Heating Inc reviewer says snaking could not clear a blocked line, so a section was dug up and replaced with a clean out. A camera inspection usually tells you which one you need.

Which of these plumbers do excavation for sewer replacement?

PCS Plumbing & Heating Inc is also listed on Google as an excavating contractor, and its reviewers describe dig-ups and a street excavation. A Frank’s Mr. Plumber reviewer describes a street-side repair that the team coordinated with the city. Ask Shotwell Plumbing, LLC and Sewer pro plumbing directly about replacement work.

Can I get emergency sewer help at night?

Google lists Sewer pro plumbing as open 24 hours and its site advertises 24/7 emergency plumbing. Frank’s Mr. Plumber shows hours to 10 PM every day. PCS Plumbing & Heating Inc and Shotwell Plumbing, LLC list weekday hours. Confirm after-hours availability when you call.

Does insurance help with a broken sewer line?

It depends on your policy. One Frank’s Mr. Plumber reviewer says a service line coverage plan made a street-side repair manageable and that the plumber spoke with the insurer. Check your homeowner’s policy and any service line plan before work starts.

Final word

Frank’s Mr. Plumber is a sensible first call for diagnosis on review depth, and PCS Plumbing & Heating Inc is the one to call when the pipe has to be dug up. Whoever you choose, ask for the camera findings before agreeing to excavation.

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