
American Consumer Credit Counseling, Inc
American Consumer Credit Counseling is a nonprofit credit counseling agency with a Seattle office on 5th Avenue, part of a national network that has run debt management programs for years. Their services cover credit counseling, debt management plans, bankruptcy counseling, and housing counseling, including help with foreclosure and reverse mortgages. They work by phone as much as in person, walking clients through options before anyone commits to a formal bankruptcy filing.
What people praise
- Counselors take time to explain options instead of rushing to a decision
- Clients describe staff as patient with people who are new to the process
- Praised for clear, judgment-free explanations of debt management plans
- Multiple reviewers mention feeling calmer and more in control after one call
Worth knowing
- As a phone-first counseling service, some clients may prefer meeting in person
Our take: The rating and review count here are the strongest on this page by a wide margin, and the reviews consistently describe the same thing: staff who slow down and explain rather than push a product.


