When your mobile phone breaks, time feels like it stands still, and every moment without it can be a struggle. Finding the best mobile phone repair services in Johannesburg is crucial, as you deserve a quick and reliable solution. Don’t let a shattered screen or malfunctioning device keep you disconnected; get your phone fixed and reconnect with what matters most today.
5 Best Mobile Phone Repair Services in Johannesburg
In a city bustling with activity, having a trustworthy mobile phone repair service is essential. We have gathered reviews highlighting the top five service providers in Johannesburg, each known for their excellence in repairs and customer satisfaction. Our selections showcase a blend of speed, quality, and affordability, ensuring you can restore your device with confidence and ease.
Name | Address | Rating | Reviews |
---|---|---|---|
Mobilesoft | Cellular Shop # 10, 66 Grant Ave, Norwood, Johannesburg, 2092, South Africa | ★★★★★ 4.8 | 152 |
IAssist Repair | Stoneridge Dr, Bushwillow Park, Johannesburg, 1609, South Africa | ★★★★★ 4.9 | 73 |
BrilliantTech_iFixit | 27 Trump St, Selby South, Johannesburg, 2001, South Africa | ★★★★★ 4.8 | 56 |
PSG Gadgets | Shop Number 124, Benmore Center, Grayston Dr, Sandown, Sandton, 2146, South Africa | ★★★★★ 4.9 | 55 |
One Click Solutions Africa | 66 Central Rd, Fordsburg, Johannesburg, 2108, South Africa | ★★★★★ 4.8 | 25 |
Mobilesoft Cellular
Mobilesoft Cellular is a phone repair service that has garnered a strong reputation for its exceptional customer service and technical expertise. Located in a convenient area, they specialize in repairing various mobile devices, including popular brands like Apple and Google. Customers have praised the team for their quick turnaround times and the quality of their repairs, making them a go-to choice for anyone facing issues with their devices.
What We Liked
- Exceptional Service: Customers consistently mention the friendly and helpful nature of the staff, particularly highlighting technicians like Abbas and Abban.
- Quick Repairs: Many reviews note that repairs are completed swiftly, often faster than expected, which is a significant advantage for those in a hurry.
- No Hidden Costs: Several clients appreciated the transparency in pricing, with some services provided free of charge, such as cleaning dust from speakers.
- Expertise with Difficult Repairs: The team has demonstrated proficiency in handling challenging repairs, such as back glass replacements for Google Pixel phones.
- Quality Parts: Customers reported satisfaction with the use of original parts, ensuring that repairs are durable and reliable.
What We Didn’t Like
- Limited Operating Hours: Some customers mentioned visiting close to closing time, which may not be ideal for those with busy schedules.
- Potential Wait Times: While service is generally quick, there may be instances of waiting during peak hours due to the popularity of the shop.
- No Additional Services Listed: A few customers expressed a desire for more information on a broader range of services offered.
- Location Accessibility: Depending on where customers are coming from, the location might not be the most convenient for everyone.
- Inconsistent Availability of Parts: Some customers noted that specific parts might not always be in stock, which could delay repairs.
Rating Scores
- Service Quality: ⭐⭐⭐⭐⭐ (5/5)
- Repair Speed: ⭐⭐⭐⭐⭐ (5/5)
- Pricing: ⭐⭐⭐⭐⭐ (5/5)
- Customer Service: ⭐⭐⭐⭐⭐ (5/5)
- Expertise: ⭐⭐⭐⭐⭐ (5/5)
Overall Score: ⭐⭐⭐⭐⭐ (5/5)
In summary, Mobilesoft Cellular stands out as an excellent choice for mobile device repairs. With a commitment to customer satisfaction, quick service, and expert technicians, they have built a loyal customer base. Whether dealing with a simple issue like speaker cleaning or more complex repairs, clients can expect reliable service and professional advice. We wholeheartedly recommend Mobilesoft Cellular for anyone in need of mobile repair services.
Contact Details
Name | Address | Google Map URL | Website | Phone |
---|---|---|---|---|
Mobilesoft Cellular | Shop # 10, 66 Grant Ave, Norwood, Johannesburg, 2092, South Africa | 011 830 1359 |
IAssist Repair
IAssist Repair is a specialized service center focused on providing high-quality repairs for Apple devices. Known for their expertise in microsoldering and a wide range of repair services, they have earned a reputation for excellence among customers. The team prides itself on delivering prompt service and maintaining a strong commitment to customer satisfaction, making it a popular choice for those in need of device repairs.
What We Liked
- Expert Technicians: Customers frequently commend the skills and knowledge of the staff, particularly highlighting the expertise of technicians like Matthews.
- High-Quality Workmanship: The repairs are noted for their quality, with many clients expressing satisfaction with how their devices look and function post-repair.
- Fast Turnaround: Many reviews mention quick service, with devices being repaired and returned in a timely manner, often within a couple of days.
- Customer Service: The friendly and professional demeanor of the staff contributes to a positive customer experience, making clients feel valued and understood.
- Data Preservation: Clients have been impressed that their data remains intact after repairs, alleviating concerns about losing important information.
What We Didn’t Like
- Limited Service Range: While focused on Apple devices, some customers expressed a desire for broader repair options for other brands.
- Pricing Transparency: A few customers mentioned that they would appreciate clearer information on pricing upfront.
- Occasional Wait Times: During busy periods, there may be some wait times for service, which could be inconvenient for some customers.
- Repair Complexity: Some repairs, particularly those involving extensive damage, may take longer than expected, leading to uncertainty about completion time.
- Location Accessibility: Depending on where customers are located, the service center may not be easily accessible for everyone.
Rating Scores
- Service Quality: ⭐⭐⭐⭐⭐ (5/5)
- Repair Speed: ⭐⭐⭐⭐ (4/5)
- Pricing: ⭐⭐⭐⭐ (4/5)
- Customer Service: ⭐⭐⭐⭐⭐ (5/5)
- Expertise: ⭐⭐⭐⭐⭐ (5/5)
Overall Score: ⭐⭐⭐⭐⭐ (5/5)
In conclusion, IAssist Repair stands out as a premier option for anyone needing repairs on Apple devices. With a team of knowledgeable technicians dedicated to high-quality service and customer satisfaction, clients can expect their devices to be in good hands. The combination of quick turnaround times, expert repairs, and friendly service makes IAssist Repair a highly recommended choice for all your Apple device repair needs.
Contact Details
Logo | Name | Address | Google Map URL | Website | Phone |
---|---|---|---|---|---|
![]() | IAssist Repair | Stoneridge Dr, Bushwillow Park, Johannesburg, 1609, South Africa | 078 742 4769 |
BrilliantTech iFixit
BrilliantTech iFixit is a premier mobile phone repair service known for its exceptional customer care and technical expertise. Specializing in a variety of repairs for devices like iPhones and tablets, they have built a reputation for reliability and efficiency. Customers appreciate the knowledgeable staff and their commitment to using high-quality parts, making them a top choice for anyone needing device repairs.
What We Liked
- Professional Service: Customers consistently highlight the professionalism and friendliness of the staff, contributing to a welcoming environment.
- Quick Turnaround: Many reviews note the impressive speed of repairs, with some issues resolved in under thirty minutes without compromising quality.
- Expert Technicians: The technicians are praised for their knowledge and ability to handle various repairs, instilling confidence in customers.
- Quality Parts: Clients appreciate the use of original or high-quality parts, ensuring that repairs are durable and reliable.
- Customer Satisfaction: The dedication to meeting customer needs and ensuring satisfaction is evident, making clients feel valued and cared for.
What We Didn’t Like
- Limited Information on Complex Repairs: Some customers expressed a desire for more guidance on intricate repair processes, such as programming screens.
- Potential for Miscommunication: A few reviews indicated that there could be confusion regarding specific repair needs, suggesting a need for clearer communication.
- Accessibility for Rare Parts: While the shop is known for quality, some customers noted challenges in finding parts for less common devices.
- Busy Periods: During peak times, there may be longer wait times for service, which could be inconvenient for those in a hurry.
- Pricing Transparency: A few clients mentioned wanting clearer upfront pricing for repairs, especially for complex issues.
Rating Scores
- Service Quality: ⭐⭐⭐⭐⭐ (5/5)
- Repair Speed: ⭐⭐⭐⭐⭐ (5/5)
- Pricing: ⭐⭐⭐⭐ (4/5)
- Customer Service: ⭐⭐⭐⭐⭐ (5/5)
- Expertise: ⭐⭐⭐⭐⭐ (5/5)
Overall Score: ⭐⭐⭐⭐⭐ (5/5)
In summary, BrilliantTech iFixit excels in providing high-quality mobile device repairs with a focus on customer satisfaction and efficient service. Their knowledgeable technicians and commitment to using quality parts make them a reliable choice for anyone facing issues with their devices. We highly recommend BrilliantTech iFixit for professional and trustworthy repair services that leave customers feeling satisfied and confident in their device’s performance.
Contact Details
Name | Address | Google Map URL | Website | Phone |
---|---|---|---|---|
BrilliantTech_iFixit | 27 Trump St, Selby South, Johannesburg, 2001, South Africa | 073 203 0945 |
PSG Gadgets
PSG Gadgets is a customer-centric electronics repair service that places a strong emphasis on delivering exceptional service and support. With a commitment to ensuring customer satisfaction, they have garnered a loyal clientele who appreciate their attentive and responsive approach, whether in-store or over the phone. Their reputation for excellence is reflected in the positive feedback from satisfied customers.
What We Liked
- Outstanding Customer Service: Clients consistently praise the staff for their dedication to providing top-notch service, both in-person and via phone.
- Accessibility: Whether visiting the store or making a call, customers find the team readily available to assist with their needs.
- Responsive Communication: The quick and effective responses to inquiries enhance the overall customer experience, making it easy to get help when needed.
- High Recommendations: Many reviews highlight the willingness of customers to recommend PSG Gadgets to others, reflecting their trust in the service provided.
- Consistent Quality: Customers report that the quality of service remains high regardless of the method of communication, ensuring reliability.
What We Didn’t Like
- Limited Service Offerings: Some customers expressed a desire for a broader range of repair services or products available in-store.
- Variable Wait Times: Depending on the time of visit or call volume, there may be instances of waiting for assistance, which could be improved.
- Lack of Detailed Information: A few clients noted that more detailed information about specific services or repairs could enhance the customer experience.
- No Online Booking: The absence of an online appointment system may be inconvenient for customers who prefer to schedule repairs in advance.
- Limited Physical Location: Depending on the customer’s location, access to the store might not be convenient for everyone.
Rating Scores
- Service Quality: ⭐⭐⭐⭐⭐ (5/5)
- Repair Speed: ⭐⭐⭐⭐ (4/5)
- Pricing: ⭐⭐⭐⭐ (4/5)
- Customer Service: ⭐⭐⭐⭐⭐ (5/5)
- Expertise: ⭐⭐⭐⭐ (4/5)
Overall Score: ⭐⭐⭐⭐⭐ (5/5)
In conclusion, PSG Gadgets stands out as a reliable choice for electronics repair with a strong focus on customer satisfaction. Their commitment to providing exceptional service, whether in-store or over the phone, has earned them a reputation as a trustworthy option for those in need of assistance. With a friendly and knowledgeable team, PSG Gadgets is highly recommended for anyone seeking quality service and support for their electronic devices.
Contact Details
Name | Address | Google Map URL | Website | Phone |
---|---|---|---|---|
PSG Gadgets | Shop Number 124, Benmore Center, Grayston Dr, Sandown, Sandton, 2146, South Africa | N/A | 011 883 2004 |
One Click Solutions Africa
One Click Solutions Africa is a service provider specializing in electronics repair and sales, aiming to offer customers a convenient solution for their tech-related issues. While the company has received a mix of feedback, many customers have praised the professionalism and efficiency of their staff, particularly in resolving laptop and phone issues. However, there have also been alarming reports that raise concerns about trust and reliability.
What We Liked
- Professional Service: Many clients have noted the professionalism of staff members, particularly Benson, who is recognized for his ability to diagnose and fix issues quickly.
- Efficient Repairs: Several reviews highlight the speed at which repairs are completed, with customers expressing satisfaction in how swiftly their devices are returned in good working order.
- Fair Pricing: Customers appreciate that the service does not overcharge, ensuring that they receive good value for the repairs performed.
- Positive Sales Experience: Some clients reported a pleasant experience when purchasing devices, such as an iPhone 14 Pro Max, indicating a trustworthy sales process.
- Appreciation for Service: Many customers expressed gratitude for the help and support received, showcasing a positive customer service approach.
What We Didn’t Like
- Serious Trust Issues: There are alarming claims of theft, with a customer reporting that their MacBook was stolen by the owner, leading to significant distrust in the business.
- Inconsistent Experiences: The stark contrast in reviews suggests that while some customers have had excellent experiences, others have faced serious issues, creating uncertainty about overall reliability.
- Closure of Business: Reports of the business closing down without notice have raised concerns about the stability and permanence of the service.
- Lack of Accountability: The serious allegations of theft indicate a lack of accountability, which is a major red flag for potential customers.
- Variable Quality of Service: The mixed reviews point to inconsistencies in service quality, where not every customer has received the same level of care or professionalism.
Rating Scores
- Service Quality: ⭐⭐⭐ (3/5)
- Repair Speed: ⭐⭐⭐⭐⭐ (5/5)
- Pricing: ⭐⭐⭐⭐ (4/5)
- Customer Service: ⭐⭐⭐ (3/5)
- Expertise: ⭐⭐⭐⭐ (4/5)
Overall Score: ⭐⭐⭐ (3/5)
In summary, One Click Solutions Africa presents a mixed bag of experiences for customers. While many have praised the quick and professional service, serious allegations of theft and inconsistent service quality raise significant concerns. Potential customers should exercise caution and consider the risks involved before engaging with this business. It is recommended to seek further information and reviews to make an informed decision.
Contact Details
Name | Address | Google Map URL | Website | Phone |
---|---|---|---|---|
One Click Solutions Africa | 66 Central Rd, Fordsburg, Johannesburg, 2108, South Africa | N/A | 081 586 1715 |
What is The Cost of Best Mobile Phone Repair Services in Johannesburg
Understanding the cost of mobile phone repairs is essential for anyone looking to restore their device. Prices can vary widely depending on the type of repair needed, the brand of the phone, and the service provider. Below, we break down the average costs associated with common repairs in Johannesburg, helping you budget effectively for your repair needs.
Average Repair Costs
The following table illustrates the average costs for various mobile phone repairs:
Type of Repair | Average Cost (ZAR) |
---|---|
Screen Replacement | 1,200 – 2,500 |
Battery Replacement | 600 – 1,200 |
Charging Port Repair | 500 – 1,000 |
Water Damage Repair | 800 – 2,000 |
Software Issues | 300 – 800 |
Camera Replacement | 800 – 1,500 |
Factors Influencing Repair Costs
Several factors can impact the final price of your mobile phone repair:
Device Brand and Model: High-end brands or newer models often have higher repair costs due to the complexity and availability of parts.
Extent of Damage: Minor repairs like battery replacements are typically less expensive than major repairs such as screen replacements or water damage.
Warranty Status: If your phone is still under warranty, some repairs may be covered, reducing your overall expense.
Service Provider Reputation: Established repair shops with a strong reputation may charge more for their services, reflecting their expertise and quality of work.
By considering these factors and the average costs provided, you can make an informed decision when seeking the best mobile phone repair services in Johannesburg.
FAQ
What types of repairs do mobile phone repair services offer?
Most mobile phone repair services offer a wide range of repairs, including screen replacements, battery replacements, charging port repairs, camera repairs, and software troubleshooting. Some may also handle water damage and other hardware issues.
How long does a typical repair take?
Repair times can vary depending on the type of service needed. Simple repairs, like battery or screen replacements, often take between 30 minutes to 2 hours. More complex issues, such as water damage, may require several days for thorough diagnostics and repairs.
Is it worth repairing an old phone?
Repairing an old phone can be worth it if the cost of the repair is significantly lower than purchasing a new device. Consider factors like the phone’s overall condition, performance, and your budget before deciding.
Do I need to make an appointment for repairs?
Many repair services accept walk-ins, but it’s advisable to call ahead or schedule an appointment, especially for more complex repairs. This ensures that the technicians are prepared and can provide a timely service.
What if my phone is still under warranty?
If your phone is under warranty, check the terms and conditions. Many manufacturers offer free repairs for covered issues. However, unauthorized repairs may void your warranty, so it’s best to consult the manufacturer or authorized service centers first.
Conclusion
Finding the best mobile phone repair services in Johannesburg is crucial for anyone facing device issues. Our exploration highlighted the top providers based on quality, speed, and customer satisfaction. Understanding repair costs and what to expect can empower you to make informed decisions, ensuring your device is restored efficiently. Remember, a reliable repair service not only brings your phone back to life but also keeps you connected to what matters most. Don’t hesitate to seek help; your device deserves the best care available.
How We Picked Best Mobile Phone Repair Services in Johannesburg
Choosing the right mobile phone repair service can be overwhelming given the numerous options available in Johannesburg. We approached this task with a systematic method, ensuring that our selections were based on a combination of factors that truly matter to consumers. Our goal was to highlight services that not only excel in repairs but also prioritize customer experience.
First, we conducted extensive research, gathering information from various sources, including customer reviews, expert opinions, and service ratings. We aimed to identify businesses that consistently received high marks for their quality of work and reliability.
Next, we considered the following criteria:
Quality of Repairs: We evaluated the expertise of technicians and the types of repairs offered. Services that use high-quality parts and provide warranties on their work stood out.
Turnaround Time: The speed of service is crucial for anyone needing their device back quickly. We looked for companies that could provide swift repairs without compromising quality.
Customer Service: Friendly and knowledgeable staff can make all the difference. We assessed how businesses treat their customers, from initial inquiries to post-repair support.
Pricing: Fair and transparent pricing is important. We compared costs across different services to ensure that customers receive value for their money.
Location and Accessibility: Convenience matters. Services located in easily accessible areas or those offering pick-up and drop-off options were given preference.
By combining these elements, we were able to create a well-rounded list of the best mobile phone repair services in Johannesburg. Each selection reflects our commitment to helping you make an informed choice, ensuring your device is in capable hands.